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Error code reference

Thermador Refrigerator Error Code 1-1-1

Icemaker

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What the 1-1-1 error code actually means

Your Thermador refrigerator is showing an error because the icemaker stopped working mid-cycle and could not finish making ice. This usually happens because something is physically blocking the ice tray from turning, or the small motor that rotates the tray has failed. In many cases, removing a clump of ice stuck in the icemaker is all it takes to get things working again.

Diagnostic procedure

The full 1-1-1 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Start icemaker self test and observe if ice tray rotates; check for mechanical blockage.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 1-1-1

Ranked by how often they cause this code
  1. 1Ice clump or bridge blocking tray rotation
  2. 2Ice buildup around ejector arms
  3. 3Icemaker drive motor failure
  4. 4Foreign object in icemaker compartment
  5. 5Icemaker module or wiring harness fault

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Questions people ask about 1-1-1

What does 1-1-1 mean on a Thermador refrigerator?
Error code 1-1-1 on a Thermador refrigerator indicates that the icemaker ice production cycle has been interrupted. The control system detected that the ice tray did not complete its rotation, which is required to eject finished cubes and reset for the next cycle. The cause is either a mechanical blockage inside the icemaker compartment or a failure of the tray drive motor.
Is it safe to use my Thermador refrigerator while error code 1-1-1 is active?
Yes, error code 1-1-1 is isolated to the icemaker system and does not affect the refrigerator or freezer compartment temperatures. Your food will remain safely stored while the fault is present. However, the icemaker will not produce ice until the underlying issue is resolved and the error is cleared.
Will resetting my Thermador refrigerator clear error code 1-1-1?
A power reset may temporarily clear the error code display, but the code will return if the underlying mechanical or motor fault has not been corrected. The icemaker needs to successfully complete a full production cycle to confirm the problem is resolved. Always address the root cause first before relying on a reset to clear the fault.
How do I fix error code 1-1-1 on my Thermador refrigerator?
Start by running the icemaker self-test and watching whether the ice tray rotates. If the tray is physically blocked by clumped ice or frost buildup, clear the obstruction manually and re-run the self-test. If the tray does not move at all and no blockage is present, the drive motor or icemaker module likely needs to be replaced by a qualified technician.
How much does it cost to repair a Thermador refrigerator showing error code 1-1-1?
If the fix is simply removing a blockage or clearing ice buildup, there is no parts cost involved. If the drive motor or icemaker module needs replacement, parts and labor typically range from $150 to $400 depending on the specific component required and your local service rates. Getting a diagnostic call from a certified Thermador technician will confirm the exact repair needed before committing to parts.

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