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Error code reference

Thermador Refrigerator Error Code 4-2-1

Icemaker

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What the 4-2-1 error code actually means

Your Thermador refrigerator is detecting a problem inside the ice maker unit itself. The refrigerator's control system has flagged that the ice maker is not working correctly and cannot resolve the issue on its own. You can try turning the refrigerator off and back on, but if the code comes back, the ice maker will need to be replaced.

Diagnostic procedure

The full 4-2-1 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Switch the appliance off and on; if fault code reappears, replace the ice maker.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 4-2-1

Ranked by how often they cause this code
  1. 1Persistent internal ice maker module failure
  2. 2Transient electronic or control fault
  3. 3Failed ice maker wiring harness or connector
  4. 4Ice maker frozen or mechanically jammed

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Questions people ask about 4-2-1

What does 4-2-1 mean on a Thermador refrigerator?
Error code 4-2-1 on a Thermador refrigerator indicates an internal ice maker fault. The refrigerator's control system has detected that the ice maker module is not functioning correctly. This fault is specific to the ice maker unit itself and is not related to external factors like water supply pressure. If the code persists after a power cycle, the ice maker module should be replaced.
How do I fix the 4-2-1 error on my Thermador refrigerator?
Start by switching the refrigerator off and then back on to perform a power cycle. If the 4-2-1 code does not return, the issue was a temporary fault and no further action is needed. If the code comes back, the ice maker module requires replacement. Before replacing the module, also inspect the wiring harness and connector between the ice maker and the control board for any damage or loose connections.
How much does it cost to fix a Thermador refrigerator with a 4-2-1 error?
If a power cycle clears the code, there is no parts cost involved. If the ice maker module needs to be replaced, parts costs typically range from roughly $150 to $350 depending on the specific model, with professional labor adding $100 to $200 or more depending on your region. Inspecting the wiring harness and connectors first is a no-cost step that can occasionally resolve the issue without a parts replacement.
Will resetting my Thermador refrigerator clear the 4-2-1 error code?
A power cycle, turning the appliance off and back on, is the recommended first step and may clear the code if the fault was caused by a transient electronic glitch. However, if the 4-2-1 code reappears after the reset, the fault is persistent and the ice maker module will need to be replaced. A reset alone will not resolve an underlying hardware failure.
Is it safe to use my Thermador refrigerator while the 4-2-1 error is active?
The 4-2-1 error is limited to the ice maker system and does not affect the refrigerator or freezer cooling functions. The appliance should continue to refrigerate and freeze food safely while this code is present. You can continue using the refrigerator, but the ice maker will not produce ice until the fault is resolved.

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