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Error code reference
Viking Freezer Error Codes
16 error codes documented with diagnostic procedures.
Have your model number? Get codes specific to your unit.
1 Flash (every 15 seconds) - Compressor OFFVCC3 Inverter1 Flash (every 15 seconds) - Compressor ONVCC3 Inverter2 Flashes (every 5 seconds)VCC3 Inverter3 Flashes (every 5 seconds)VCC3 Inverter4 Flashes (every 5 seconds)VCC3 InverterdEFDefrost cycle is active; displayed during forced or normal defrost cycle, replacing the…DOOR OPENDoor has been open longer than the door open delay period (factory default 3 minutes)…E1Compressor error due to high or low amps, indicating a problem with the compressor…E2Condenser fan error due to low amps, indicating the condenser fan motor is not drawing…E3Upper compartment thermistor sensor error (open or out-of-range), indicating the upper…E4Lower compartment thermistor sensor error (open or out-of-range), indicating the lower…HIGH TEMPFreezer temperature has reached the high temp alarm level (15°F) for a predetermined time…No FlashVCC3 InverteroPnOpen freezer thermistor detected by the controller within 15 seconds of power on; the…POWERPower loss alarm displayed when power is restored after an outage; POWER indicator and…ShrShorted freezer thermistor detected by the controller within 15 seconds of power on; the…
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Common questions
How do I find the error code on my Viking Freezer?
Most Viking freezers show the code directly on the control panel display. If your model has no display, it can be read by entering diagnostic mode with the key sequence for your model. The full procedures include model-specific instructions for reading codes.
Are these codes specific to my model?
The codes here apply broadly to Viking freezers. Meanings and diagnostic steps can vary by model and production year, so enter your model number for model-specific information and procedures.
What do I do if my code is not listed?
Some codes are model-specific or only appear in diagnostic mode. Enter your model number to get codes specific to your unit, or contact us. We update the database continuously from manufacturer service documentation.
How much does it cost to access the full diagnostic procedures?
A 3-day pass is $9.95 one-time and gives full access to all brands, codes, and procedures. Monthly access is $29/month with unlimited access to everything including Max AI diagnostics.