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Error code reference

Viking Range Error Code Comm

RS485 serial communication link lost or unable to establish connection between EOC4 and UI board.

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What the Comm error code actually means

Your Viking range is displaying an error because its two main control boards have stopped communicating with each other. This means the oven cannot properly accept commands or operate until the communication link is restored. Turning the range off and back on at the circuit breaker is the first thing to try.

Diagnostic procedure

The full Comm procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Turn unit off. Power down and correct communication issue.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of Comm

Ranked by how often they cause this code
  1. 1Loose or disconnected wiring harness
  2. 2Damaged communication wiring
  3. 3Corroded or faulty connector terminals
  4. 4Failed UI board
  5. 5Failed EOC4 control board

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Questions people ask about Comm

What does Comm mean on a Viking range?
The Comm error on a Viking range means the RS485 serial communication link between the Electronic Oven Control board (EOC4) and the User Interface board has been lost or cannot be established. This prevents the two boards from exchanging the data needed for the range to function. The error must be resolved before normal oven operation can resume.
How do I fix the Comm error on my Viking range?
Start by powering down the unit at the circuit breaker and waiting a few minutes before restoring power. If the error persists, inspect the wiring harness connecting the EOC4 and UI board for loose connections, damaged wires, or corroded terminals. If the harness is intact and connections are secure, one of the two control boards is likely at fault and will need to be tested and replaced.
How much does it cost to repair the Comm error on a Viking range?
Repair costs depend on which component has failed. If only the wiring harness needs replacement, costs are generally lower, typically in the range of $50 to $150 for parts and labor. Replacing a UI board or EOC4 control board on a Viking range can cost between $200 and $600 or more depending on the specific model and labor rates in your area. Getting a diagnostic inspection first helps avoid replacing parts unnecessarily.
Will resetting my Viking range clear the Comm error?
A power reset is the recommended first step and may clear the Comm error if it was caused by a temporary signal disruption or software glitch. Turn the range off and cut power at the circuit breaker for several minutes before restoring power. If the error returns after the reset, there is likely a hardware problem with the wiring harness or one of the control boards that requires further diagnosis.
Is the Comm error on a Viking range a safety concern?
A Comm error means the control system cannot function properly, so the range should not be relied upon for normal cooking until the issue is resolved. The error itself does not indicate a gas leak or fire hazard, but operating an appliance with a faulty control communication link is not recommended. Power the unit down until the fault is diagnosed and corrected.

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