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Error code reference

Viking Range Error Code 10

Wrong terminal connected-secondary voltage of the power supply above 400 volts.

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What the 10 error code actually means

Your Viking range is detecting that the electrical voltage coming into it is too high, likely because a wire was connected to the wrong terminal during installation or service. This is a wiring problem that needs to be corrected before the range is used again. Running the range in this condition could damage its internal electronics.

Diagnostic procedure

The full 10 procedure

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1
First diagnostic step
Check the supply power.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 10

Ranked by how often they cause this code
  1. 1Incorrect terminal block wiring
  2. 2Line-to-line connection instead of line-to-neutral
  3. 3Utility power supply issue or neutral loss
  4. 4Damaged or miswired power cord
  5. 5Faulty control board misreading voltage

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Questions people ask about 10

What does 10 mean on a Viking range?
Error code 10 on a Viking range means the secondary voltage of the power supply is reading above 400 volts, which the control board has flagged as an overvoltage fault. This is typically caused by a wire connected to the wrong terminal on the range's terminal block. The range will not operate normally until the wiring issue is identified and corrected.
Is it safe to use my Viking range when error code 10 is showing?
No, you should not operate the range while error code 10 is active. A secondary voltage above 400 volts indicates the unit is receiving more electrical voltage than it is rated to handle, which can cause permanent damage to the control board and other electronics. Disconnect the range from power until the wiring issue is resolved.
How much will it cost to repair error code 10 on a Viking range?
If the fix is simply correcting a terminal block wiring connection, the cost is typically limited to a service call fee, which can range from $75 to $150 depending on your location. If the overvoltage caused damage to the control board, replacement board costs can range from $200 to $600 or more for parts alone, plus labor. Having an electrician check the household supply adds additional cost if the problem originates upstream from the range.
How do I fix error code 10 on my Viking range?
Start by turning off power to the range at the circuit breaker and inspecting the terminal block wiring against the wiring diagram located inside the unit. Use a calibrated multimeter to measure the secondary voltage at the terminal block and confirm each conductor is landed on the correct terminal. If the wiring appears correct but the overvoltage persists, the issue may originate from the household supply panel or the utility service, and an electrician should be consulted.
Will resetting my Viking range clear error code 10?
Resetting the range by cycling the circuit breaker will not permanently clear error code 10 if the underlying wiring issue is still present. The fault will return as soon as the range powers back on and the control board detects the overvoltage condition again. The root cause, an incorrect terminal connection or an out-of-spec supply voltage, must be corrected first.

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