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Error code reference

Viking Refrigerator Error Code High Temp

Alarm sounds and indicator light shows if freezer or refrigerator temperature has gone above critical level (+15°F for freezer, +55°F for…

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What the High Temp error code actually means

Your Viking refrigerator is telling you that either the freezer or refrigerator section has gotten too warm and stayed that way for at least two hours. This means the unit is not cooling properly and your food could be at risk. You should check the temperature, press Alarm Off to silence the beeping, and investigate what is preventing the refrigerator from cooling down.

Diagnostic procedure

The full High Temp procedure

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1
First diagnostic step
Press Alarm Off to turn off alarm. Alarm tone stops automatically if temperature falls again.
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Most common causes of High Temp

Ranked by how often they cause this code
  1. 1Door Left Open or Poor Door Seal
  2. 2Condenser Coils Clogged with Dust or Debris
  3. 3Evaporator Fan Motor Failure
  4. 4Defrost System Malfunction
  5. 5Compressor or Sealed System Failure

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Questions people ask about High Temp

What does High Temp mean on a Viking refrigerator?
The High Temp alarm means that the freezer has risen above +15°F or the refrigerator section has risen above +55°F, and the temperature has remained at that elevated level for at least two hours. The alarm uses both a warning light and an audible tone to alert you to the problem. It indicates the unit is not cooling as it should and requires attention to prevent food spoilage.
Will resetting the alarm fix the High Temp condition on my Viking refrigerator?
Pressing Alarm Off only silences the audible tone and does not resolve the underlying cooling problem. The alarm tone will also stop on its own if the temperature drops back to a safe level without any manual reset. If the root cause of the temperature rise is not corrected, the alarm will activate again once the two-hour elevated temperature period is met.
How much does it cost to repair a Viking refrigerator showing a High Temp alarm?
Repair costs vary widely depending on the cause. Cleaning condenser coils or adjusting a door gasket may cost little to nothing if done yourself. Replacing a component such as an evaporator fan motor or defrost heater typically runs in the range of $150 to $400 including labor. A compressor or sealed system repair is significantly more expensive, often ranging from $400 to $900 or more, and in some cases may make replacement worth considering.
How do I fix the High Temp alarm on my Viking refrigerator?
Start by pressing the Alarm Off button to silence the tone, then check the most common causes: verify all doors are fully closed and the gaskets are sealing properly, clean the condenser coils if they are dusty, and make sure the vents inside the compartments are not blocked by food items. If the temperature does not recover after addressing these basics, the issue likely involves a component such as the evaporator fan, defrost system, or compressor and will require further diagnosis.
Is it safe to keep food in my Viking refrigerator when the High Temp alarm is active?
Food safety becomes a serious concern when the High Temp alarm is active. Refrigerator temperatures above 40°F allow bacteria to multiply rapidly, and freezer temperatures above 0°F can cause frozen food to begin thawing. If temperatures have been elevated for more than two hours and you cannot restore cooling quickly, you should move perishables to another cold storage source and discard any food that has reached unsafe temperatures.

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