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Error code reference

Viking Refrigerator Error Code High Temperature Alarm

Alarm sounds and indicator light shows if freezer or refrigerator temperature has exceeded critical level (+15°F for freezer, +60°F for refrigerator)…

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What the High Temperature Alarm error code actually means

Your Viking refrigerator or freezer has gotten too warm and stayed that way for at least two hours, which triggered the alarm to let you know food may be at risk. The refrigerator side got above 60°F or the freezer side got above 15°F. You should check whether a door was left open, and if temperatures do not come back down on their own, a service technician should inspect the cooling system.

Diagnostic procedure

The full High Temperature Alarm procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Press Alarm Off pad to turn off alarm; alarm tone stops automatically if temperature falls again.
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Most common causes of High Temperature Alarm

Ranked by how often they cause this code
  1. 1Door Left Open or Not Fully Latched
  2. 2Worn or Damaged Door Gasket
  3. 3Dirty or Blocked Condenser Coils
  4. 4Evaporator Fan Failure
  5. 5Refrigerant Loss or Compressor Failure

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Questions people ask about High Temperature Alarm

What does High Temperature Alarm mean on a Viking refrigerator?
The High Temperature Alarm means the freezer has exceeded +15°F or the refrigerator compartment has exceeded +60°F and that elevated temperature persisted for at least two hours. The alarm uses both an audible tone and an indicator light to notify you of the condition. It is designed to alert you to situations where food safety may be at risk due to a cooling failure or a door that has been left open.
Will resetting the alarm fix the problem on a Viking refrigerator?
Pressing the Alarm Off pad only silences the audible alert; it does not address the underlying cause of the temperature rise. If the root cause is not corrected, such as a door left open, a failing fan, or a dirty condenser, temperatures will remain elevated or rise again and the alarm may reactivate. Always verify that compartment temperatures are actively returning to normal after silencing the alarm.
How much does it cost to repair a Viking refrigerator showing a High Temperature Alarm?
Repair costs vary significantly depending on the cause. Cleaning condenser coils is a low-cost or no-cost fix you can often do yourself. A door gasket replacement typically runs in the range of $50 to $150 including parts and labor. An evaporator fan motor replacement generally falls between $150 and $350. Compressor replacement or refrigerant recharge represents the most expensive scenario, often ranging from $400 to $900 or more depending on the specific parts and labor required in your area.
How do I turn off the High Temperature Alarm on my Viking refrigerator?
Press the Alarm Off pad on the control panel to silence the audible tone immediately. If the compartment temperature has already recovered on its own before you press the pad, the tone will have already stopped automatically. The indicator light will remain on until the compartment actually returns to a safe temperature, so silencing the tone does not mean the problem is resolved.
Is my food safe after a Viking refrigerator High Temperature Alarm?
Food safety depends on how high temperatures rose and for how long. The alarm triggers after two hours above the critical threshold, so food in the refrigerator compartment above 40°F for more than two hours should be evaluated carefully using standard food safety guidelines. Frozen food that has partially thawed but still contains ice crystals can generally be refrozen, but any fully thawed protein or dairy should be treated with caution. When in doubt, discard perishable items.

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