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Error code reference

Vision Washer Error Code Er:13

Pumping time exceeded

Vision codesVision washer codes

Pumping time exceeded – damaged pump, wire harness, or blocked hose.

First step from the service manual

Check pump, check wire harness, check hose.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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  • Wiring diagram references and connector pinouts from the OEM service manual
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What Er:13 means on a Vision washer

Er:13 on a Vision washer indicates that the pump cycle has exceeded its maximum allowable time without successfully draining the tub. The control board monitors how long the drain pump runs during each cycle. When the pump operates beyond the set time threshold without achieving the expected water level drop, the board triggers Er:13 and halts the cycle to prevent motor burnout or flooding.

The three primary components associated with this fault are the drain pump, the wiring harness connecting the pump to the control board, and the drain hose. A failing or seized pump motor may draw power but fail to move water efficiently, causing the timer to expire. A damaged or corroded wiring harness can interrupt the electrical signal to the pump, preventing it from running at full capacity or at all. A kinked, clogged, or improperly routed drain hose creates back pressure that the pump cannot overcome within the allotted time.

Diagnosis should follow a systematic sequence starting with the most accessible component. Inspect the drain hose first for kinks, obstructions, or improper installation height, as a hose positioned too low can cause siphoning issues. Next, check wiring harness connectors at both the pump and the control board for corrosion, looseness, or visible damage. Finally, test the pump motor directly by checking for continuity and verifying it spins freely without obstruction from debris such as coins, lint, or small garments caught in the impeller housing.

Source: manufacturer service documentation.

Common causes of Er:13

  1. 01

    Blocked or kinked drain hose

    Wiring / connection

    A clogged or kinked drain hose restricts water flow and prevents the pump from draining within the allowed time. Inspect the full length of the hose for bends, obstructions, or debris buildup near the standpipe connection.

  2. 02

    Debris-clogged pump impeller

    Wiring / connection

    Small items such as coins, lint, or fabric can become lodged in the pump impeller, reducing or stopping water flow. Access the pump housing and manually check that the impeller spins freely without resistance.

  3. 03

    Failing or seized drain pump motor

    Part replacement

    A worn pump motor may run but lack sufficient force to drain water in the required time, or it may fail to start altogether. Check the pump for continuity and listen for abnormal humming or silence when the drain cycle begins.

  4. 04

    Damaged or corroded wiring harness

    Part replacement

    Breaks, loose connectors, or corrosion in the harness between the pump and control board can reduce or cut power to the pump. Visually inspect all connectors and check for continuity through the harness wiring.

  5. 05

    Drain hose installed at incorrect height

    Wiring / connection

    If the drain hose is routed too low, siphoning can occur and cause continuous or ineffective draining that triggers the timeout error. The hose standpipe height should conform to the installation specifications for the unit.

See the test procedure for each cause

Frequently asked questions about Er:13

What does Er:13 mean on a Vision washer?
Er:13 means the washer's drain pump ran for longer than the allowed time without successfully draining the tub. The control board triggers this code to protect the machine and stops the cycle automatically. The most common causes are a blocked drain hose, debris in the pump, a faulty pump motor, or a damaged wiring harness. Water may still be in the drum when this error appears.
Can I fix Er:13 on my Vision washer myself?
Many cases of Er:13 can be resolved without professional help. Start by inspecting the drain hose for kinks or clogs and checking the pump housing for debris blocking the impeller. If the hose and impeller are clear, testing the pump motor and wiring harness requires basic electrical knowledge and a multimeter. A confirmed failed pump or damaged harness will require part replacement.
Is it safe to continue using my washer when Er:13 appears?
You should not attempt to run the washer again until the root cause is identified and corrected. Repeated attempts to drain with a failed pump or blocked hose can overheat the pump motor and cause additional damage. If water remains in the drum, manually drain it before servicing the unit.
How much does it cost to repair a Vision washer showing Er:13?
If the fix is simply clearing a clogged hose or pump impeller, the repair can cost nothing beyond your time. A replacement drain pump typically ranges from $25 to $80 depending on the part source. If professional labor is involved, total repair costs including parts and service fees generally fall in the $100 to $250 range.
Will resetting the washer clear the Er:13 code?
A reset may temporarily clear the Er:13 display, but the code will return if the underlying problem has not been fixed. The fault is triggered by a real condition, specifically the pump exceeding its drain time, so simply resetting the machine without addressing the pump, hose, or wiring issue will not resolve it. Always diagnose and repair the cause before attempting to run the washer again.

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