mypros+
Error code reference

Vision Washer Error Code Er:14

Safety level reached-blocked pump, blocked hose, or damaged valve.

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the Er:14 error code actually means

Your Vision washer has detected that water is not draining properly and has stopped to prevent a potential flood or damage. This is usually caused by something clogging the drain pump or hose, or by a faulty water valve. The machine will not continue until the drainage issue is resolved.

Diagnostic procedure

The full Er:14 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check pump, check hose, check valve.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock Er:14 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of Er:14

Ranked by how often they cause this code
  1. 1Blocked drain pump
  2. 2Kinked or clogged drain hose
  3. 3Damaged or faulty water valve
  4. 4Pump motor failure
  5. 5Water level sensor fault

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about Er:14

What does Er:14 mean on a Vision washer?
Er:14 means the washer has detected that the water level has reached a safety threshold due to a drainage problem. The control shuts the machine down to prevent overflow or damage. The three primary causes are a blocked drain pump, a blocked or kinked drain hose, and a damaged water valve.
Will resetting the washer clear the Er:14 error?
A reset may temporarily clear the error code, but it will return as soon as the washer attempts to drain again if the underlying issue has not been fixed. The blocked pump, hose, or damaged valve must be corrected first. Repeatedly resetting without repairing the cause can risk water damage or further stress on the pump motor.
How much does it cost to repair the Er:14 error on a Vision washer?
If the fix is simply removing a blockage from the pump filter or straightening a kinked hose, there may be no parts cost at all, only your time. If a component needs replacement, a new drain pump typically runs in the range of $30 to $80 for parts, while a replacement water valve generally falls between $20 and $60. Professional labor costs vary by region and will add to those estimates.
How do I fix Er:14 on my Vision washer?
Start by checking the drain pump filter for foreign objects and confirm the impeller spins freely. Next, inspect the full length of the drain hose for kinks, clogs, or improper routing. If both are clear, examine the water valve for visible damage or test the solenoid coil for continuity. Addressing whichever component is faulty should resolve the error.
Is it safe to use my Vision washer while Er:14 is showing?
No, the washer should not be operated while this error is active. Er:14 is a safety-level alert, meaning the machine has already detected a potentially dangerous water level condition and has shut down to protect itself and your home. Running it without resolving the drain issue could result in flooding or damage to internal components.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass