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Error code reference

Vision Washer Error Code Er:25

Door lock blocked-door lock coil overheated by continuously locking/unlocking.

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What the Er:25 error code actually means

Your washer's door lock mechanism has gotten too hot because it kept trying to lock and unlock too many times in a short period. The machine has paused itself to cool down and protect the door lock from burning out. Try waiting up to 30 minutes before restarting the washer.

Diagnostic procedure

The full Er:25 procedure

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First diagnostic step
Wait for 3 mins or 30 mins.
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Most common causes of Er:25

Ranked by how often they cause this code
  1. 1Faulty door lock assembly
  2. 2Door or latch obstruction
  3. 3Control board sending continuous lock signal
  4. 4Wiring harness fault at the door lock
  5. 5Thermal overload from extended wash cycle issues

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Questions people ask about Er:25

What does Er:25 mean on a Vision washer?
Er:25 means the door lock coil has overheated due to continuous or repeated locking and unlocking cycles. The washer shuts down automatically to protect the door lock mechanism from thermal damage. The first step is to wait 3 to 30 minutes to allow the coil to cool before attempting to restart the machine.
Is it safe to continue using the washer when Er:25 appears?
You should not force the washer to run while Er:25 is active. The code indicates thermal stress on the door lock coil, and continued operation without cooling could permanently damage the lock assembly. Allow the recommended cooldown period and investigate if the error recurs frequently.
How much does it cost to repair a Vision washer showing Er:25?
If only a cooldown is needed, there is no cost. Replacing a door lock assembly typically ranges from $40 to $120 in parts depending on availability, plus labor if a technician is used. A control board replacement is more expensive, generally ranging from $100 to $300 or more for parts alone. Getting a diagnosis first helps avoid replacing components unnecessarily.
Will resetting the washer clear the Er:25 error?
A reset alone may not clear Er:25 if the coil has not had sufficient time to cool down. The recommended approach is to wait the full cooldown period of up to 30 minutes before restarting. If the error clears and does not return, no further action may be needed. If it comes back, a mechanical or electrical fault is likely causing the lock to cycle excessively.
How do I fix Er:25 on a Vision washer?
Start by waiting 3 to 30 minutes for the door lock coil to cool, then restart the washer. If the error returns, inspect the door and latch for obstructions preventing proper closure. Check the wiring harness at the door lock for damage or loose connections. If the fault persists, the door lock assembly or control board may need to be replaced.

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