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Error code reference

Whirlpool Cooktop Error Code F-21 E-00

Supply power frequency error from the power control board, affecting all burners on that power control board (Type 2 failure).

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What the F-21 E-00 error code actually means

Your Whirlpool cooktop has detected a problem with the electronic board that controls power to the burners, specifically with how that board reads the electrical signal coming into your home. Because of this, all the burners on that board have been shut off as a safety precaution. The board itself needs to be replaced to restore normal cooking operation.

Diagnostic procedure

The full F-21 E-00 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
First diagnostic step
Disconnect power and replace the power control board.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of F-21 E-00

Ranked by how often they cause this code
  1. 1Failed power control board
  2. 2Power surge or voltage spike damage
  3. 3Severely unstable or irregular AC supply frequency
  4. 4Loose or corroded power connections at the board

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Questions people ask about F-21 E-00

What does F-21 E-00 mean on a Whirlpool cooktop?
F-21 E-00 indicates a supply power frequency error detected by the power control board, classified as a Type 2 failure. This means the board cannot correctly read or process the incoming AC line frequency. As a result, all burners connected to that power control board are disabled. The power control board requires replacement to resolve this fault.
Will resetting the cooktop clear the F-21 E-00 error?
A power reset will not permanently clear F-21 E-00 because the fault reflects an internal hardware failure in the power control board's frequency detection circuitry. The code will return as soon as the cooktop powers back on and the board attempts to read the supply frequency. Board replacement is the required fix.
How much does it cost to repair F-21 E-00 on a Whirlpool cooktop?
Repair costs vary depending on the specific cooktop model and whether you hire a technician or do the repair yourself. A replacement power control board typically ranges from roughly $100 to $300 or more depending on the model, and professional labor can add another $75 to $200. Getting a parts quote for your specific model number before committing to the repair is recommended.
Can I fix F-21 E-00 myself, or do I need a technician?
The repair requires disconnecting power to the cooktop and replacing the power control board. A knowledgeable DIYer who is comfortable working with appliance electronics and following safe lockout procedures can perform this repair. However, because cooktops involve high-voltage components, anyone unfamiliar with electrical safety should hire a qualified appliance technician.
Is it safe to use my Whirlpool cooktop while it shows F-21 E-00?
The F-21 E-00 fault disables all burners on the affected power control board, so the cooktop will not operate normally. Do not attempt to bypass the fault or continue using the appliance in this condition. Disconnect power and arrange for the power control board to be replaced before resuming use.

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