Model reference

Whirlpool W10478476A

Cooktop

1 document15 error codes1 service mode

Available documentation

Tech Sheet

Tech Sheet - W10478476 - Rev A (CKTP)8 pg
Covers this model

MyPros+ Max

Diagnose your Whirlpool W10478476A.

Step-by-step diagnostics from the service manual
Test values, resistance specs, and wiring references
Verified part numbers when replacement is needed

Start diagnosing

$29/month · Cancel anytime · Or $9.95 3-day pass

M+

M+ Max·Whirlpool Cooktop

F-12 E-12 on my Whirlpool W10478476A

M+

Coil under current on the power control

From Tech Sheet W10092682, p.14:

1.Access service mode to confirm the active fault code and read stored error history.

2.Measure control board supply voltage at test points. Expected: 12 VDC and 5 VDC.

3.Inspect all connectors on the main control for corrosion or backed-out pins.

Part WPW10804018

Electronic control board

Error codes (15)

CodeMeaning

F-12 E-12Coil under current on the power control board, affecting only one burner (Type…F-21 E-00Supply power frequency error from the power control board, affecting all…F-25 E-25Stuck fan on power control board (right or left side fan, depending on which…F-36 E-36Temperature sensor is not working (Type 1 failure).F-37 E-37Temperature sensor is not working (Type 1 failure).F-40 E-XXPower control board failure error where XX will describe one of 13 possible…F-42 E-00Power supply error from the power control board (Type 2 failure).F-43 E-00Power supply error from the power control board (Type 2 failure).F-47 E-35Power supply from power control board to User Interface is missing, or WIDE…F-47 E-39Power supply from power control board to User Interface is missing, or WIDE…F-47 E-47Power supply from power control board to User Interface is missing, or WIDE…F-56 E-00Wrong or invalid configuration, disabling the entire cooktop (Type 3 failure).F-58 E-58Wrong or invalid configuration on the power control board (Type 2 failure).F-81 E-00Over temperature condition due to insufficient ventilation (Type 2 failure).F-82 E-00Over temperature condition due to insufficient ventilation (Type 2 failure).

Service modes (1)

Diagnostics Mode for Cooktop Controls["Ensure that both cooktop (EGO) controls are OFF (idle mode).","Touch OFF>OFF>ON for the selected…

Full entry steps, exit procedures, and test sequences are available in Max.

Related Whirlpool cooktop models

78,000+ service manuals · 160,000+ error codes · 55+ brands

$29/month · Cancel anytime · Or $9.95 3-day pass