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Error code reference

Whirlpool Dryer Error Code OFF

Machine is out of service; displayed when service person manually takes machine out of service, when a special price is set to 100.01, when no money…

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What the OFF error code actually means

The dryer is displaying OFF because it has been taken out of service, either on purpose by a technician or because something in its payment or accessory setup is not configured correctly. This is common on coin-operated or card-operated machines in laundromats or shared laundry facilities. A service technician will need to check the machine's settings and connections to get it back online.

Diagnostic procedure

The full OFF procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Refer to the OFF CODES table to determine specific cause: check if manually set out of service, if special prices are misconfigured, if a money device needs to be enabled, if a coin drop is required by setup, or if auxiliary device connection at P-11 AUX is correct.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of OFF

Ranked by how often they cause this code
  1. 1Auxiliary device not connected at P-11 AUX
  2. 2No money device enabled in setup
  3. 3Special price set to 100.01
  4. 4Machine manually set out of service
  5. 5Setup requesting coin drop configuration

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Questions people ask about OFF

What does OFF mean on a Whirlpool dryer?
The OFF code means the machine has been taken out of service. This can happen because a technician manually disabled it, a price setting is misconfigured (such as a special price set to 100.01), no payment device is enabled, the setup requires a coin drop to be connected, or an auxiliary device like a Smart Card is not properly plugged into the P-11 AUX connector on the control board.
Is it safe to use a Whirlpool dryer showing the OFF code?
The machine will not accept cycles or operate while displaying OFF, so there is no immediate safety risk from the code itself. It is a service or configuration state rather than a mechanical or electrical failure. A technician should resolve the underlying setup or connection issue before returning the machine to service.
How much does it cost to repair a Whirlpool dryer showing the OFF code?
Many causes of the OFF code require only a configuration change in the setup menu, which involves no parts cost and minimal labor time. If a hardware component like a Smart Card reader or coin drop assembly needs to be replaced, repair costs will vary depending on the specific part and local labor rates. In most cases, a technician can diagnose and resolve the issue in a single service visit.
How do I fix the OFF code on a Whirlpool dryer?
Start by consulting the OFF CODES table in the machine's setup interface to identify the specific cause. Then check whether the machine was manually set out of service, review all price configurations for invalid values, confirm that a payment device is enabled, complete any pending coin drop setup steps, and inspect the P-11 AUX connector to ensure any auxiliary device is securely connected.
Will resetting the Whirlpool dryer clear the OFF code?
A simple power reset will not clear the OFF code if the underlying cause is still present, such as a missing auxiliary device or an invalid price setting. The specific condition shown in the OFF CODES table must be corrected first. Once the configuration issue or connection problem is resolved, the machine should exit the OUT state and return to normal operation.

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