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Error code reference

Whirlpool Washer Error Code SR

Switch Error-a power switch or tact switch (button) may be stuck down, or service PBA holding screws are fastened too tight pinching contacts.

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What the SR error code actually means

Your Whirlpool washer is showing an SR error because it thinks one of its buttons is being held down when it should not be. This could be a stuck power button, a stuck control panel button, or a circuit board that was installed too tightly and is pinching an internal contact. Checking each button to make sure none are jammed or stuck in place is the first step toward clearing this error.

Diagnostic procedure

The full SR procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check whether either the Power switch or a tact switch (any button) is stuck down.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of SR

Ranked by how often they cause this code
  1. 1Stuck tact switch (control panel button)
  2. 2Stuck or jammed power switch
  3. 3Over-tightened service PBA mounting screws
  4. 4Debris or liquid intrusion under a button cap
  5. 5Failed tact switch with collapsed internal mechanism

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Questions people ask about SR

What does SR mean on a Whirlpool washer?
SR stands for Switch Error on a Whirlpool washer. It means the control board has detected that the power switch or one of the control panel buttons is registering as continuously pressed when it should be in its released state. This can be caused by a physically stuck button, a failed tact switch, or a control board that has been mounted with its screws fastened too tightly, causing the board to pinch internal contacts.
Is it safe to use my washer while the SR code is displayed?
It is not recommended to run a wash cycle while the SR error is active. The fault indicates the control board is receiving an unintended switch signal, which can cause unpredictable operation or prevent the washer from responding to commands correctly. Resolve the stuck switch or mounting issue before returning the machine to regular use.
How much does it cost to repair a Whirlpool washer SR error?
If the fix is simply loosening over-tightened PBA screws, there may be no parts cost at all, though a service call from a technician could range from $75 to $150 depending on your area. Replacing a failed tact switch or the entire control panel button assembly typically costs between $20 and $80 for parts, with labor adding to that total if you hire a professional. Replacing a faulty power switch generally falls in a similar parts price range.
How do I fix the SR error on my Whirlpool washer?
Start by pressing each button on the control panel one at a time and confirming that every button springs back to its normal position after you release it. Do the same for the power switch. If all buttons feel normal, the issue may be the PBA mounting screws being over-tightened, which requires accessing the control assembly and reducing screw torque. If a specific button feels stuck or does not click, that tact switch will need to be cleaned or replaced.
Will resetting my Whirlpool washer clear the SR error code?
A reset may temporarily clear the SR code from the display, but if the underlying cause is a physically stuck button or a pinched contact on the PBA, the error will return as soon as the washer powers back on and detects the same fault condition. A lasting fix requires addressing the stuck switch or correcting the board mounting, not just resetting the machine.

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