Model reference
GE JP938
Cooktop
7 documents31 error codes11 service modes
Available documentation
Service Manual
- TECHNICAL SERVICE GUIDE GE Consumer Home Services Training Electronic Touch Control & Electric Manual Control Cooktops39 pg
- GE CookTop JP938 MiniManual2 pg
- GE Cooktop Mini Manual JP9392 pg
- GE Consumer Home Services Training Technical Service Guide Electronic Touch Control & Electric Manual Control Cooktops39 pg
Tech Sheet
- Appliance Diagnostic Modes Range GE Consumer & Industrial Technical Training255 pg
Training
- TECHNICAL SERVICE GUIDE Electronic Touch Control & Electric Manual Control Cooktops39 pg
- Electronic Touch Control & Electric Manual Control Cooktops Technical Service Guide39 pg
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Error codes (31)
CodeMeaning
102Main Display communication failure.103Main board CPU failure.104Main board MUX failure.105Zero-cross failure.106EEPROM failure (hidden to user).107EEPROM failure (hidden to user).108Line monitor failure.160Pan detect communication failure.161Pan detect invalid data.170Shorted matrix key.171Shorted matrix key.172Ghost key.173Display board CPU failure.174Display board BV supply failure.1X2Heater over temperature (X = sensor/surface element number).1X3Open temperature sensor (RTD) (X = sensor/surface element number).1X4Shorted temperature sensor (RTD) (X = sensor/surface element number).1X5Heater not heating (X is the sensor number 1-5).1X6Heater not heating (X = sensor/surface element number).1X7Inductive sensor frequency fault (X = sensor/surface element number).F0Stuck key or shorted keypad detected on the control panel.F161Inductive pan sensor calibration faultF2Oven over-temperature condition detected by the control.F3Oven temperature sensor open circuit (open sensor).F4Oven temperature sensor shorted circuit (shorted sensor).F5Sensor circuit supervisor failure in the control board.F7Stuck or shorted function key on the keypad.F8Control board failure (internal ERC fault).F9Door lock/latch motor failureFFLoss of latch motor safety circuit.View all 31 error codes
Service modes (11)
- Calibration Mode (Inductive Sensors)["Clear EVERYTHING from the top of the glass.","Lock the control by pressing the CONTROL LOCK key…
- Inductive Sensor Calibration Mode["Clear everything from the top of the glass.","Lock the control by pressing the CONTROL LOCK key…
- J2S968/JGS968/JGSP48 Fault Code Recall["Press TIMER, CLOCK, and MIN DOWN (or 9) key to get Fault Codes to appear."]
- JB905/968/988 Fault Code Recall["Press TIMER and CLOCK (or 9) key to get Fault Codes to appear."]
- JP938/JP968 Cooktop Calibration Mode["Clear everything from the top of the glass.","Lock the control by pressing the LOCK key for 3…
- JP938/JP968 Cooktop Technician Mode["Lock cooktop by holding CONTROL LOCK key for 3 seconds.","Control will beep 2 times and LOCK…
- LOC REF Procedure (JCK915/JCT915/JK915/JT915/JK955/JT955/ZEK938/ZET958)["Reinitiate LOC REF procedure by pressing BAKE/BROIL simultaneously.","For digital keypads press 9…
- Software Revision Display["Press TIMER ON/OFF, RF+, and RR+ keys at the same time.","Three-digit revision numbers will…
- Software Revisions DisplayPress TIMER ON/OFF, RF+, and RR+ keys at the same time
- Technician Mode["Lock the cooktop by holding the CONTROL LOCK key for 3 seconds
- Trivection Service Mode["Disconnect main power to the oven for at least 15 seconds.","Reconnect power and enter 0803 on…
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