Model reference

Jenn-Air JMW2427DB01

Name: Jenn-Air JMW2427DB01
Brand: Jenn-Air

Oven

6 documents49 error codes22 service modes

Available documentation

Tech Sheet

Tech Sheet - W10794417 - Rev B (FR)24 pg
Covers this model

Service Manual

27 & 30 Inch Microwave Combination Wall Ovens Job Aid60 pg
Covers this model

Service Flash

Technical Service Pointer - W11803872 Rev B - Built In Oven Loose UI Board11 pg
Covers this model

Installation Guide

Installation Instructions16 pg
Covers this model
Installation Instructions2 pg
Covers this model

Other

service pointer w11251040a oven light turning on automatically6 pg
Covers this model

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M+ Max·Jenn-Air Oven

F1-E0 on my Jenn-Air JMW2427DB01

M+

Oven user interface failure.

From Tech Sheet W18276050, p.22:

1.Access service mode to confirm the active fault code and read stored error history.

2.Measure control board supply voltage at test points. Expected: 12 VDC and 5 VDC.

3.Inspect all connectors on the main control for corrosion or backed-out pins.

Part WPW10804018

Electronic control board

Error codes (49)

CodeMeaning

F1-E0Oven user interface failure.F1-E1Internal oven ACU (Appliance Control Unit) error.F1-E4Microwave oven relay 4903 error.F1-E5Microwave oven inverter error.F1-E6Microwave generation error.F1E0Oven user interface (UI) failure.F1E1Internal Oven ACU (Appliance Control Unit) error.F1E4Microwave Oven Relay 4903 error.F1E5Microwave Oven Inverter error.F1E6Microwave Generation error.F2-E0Keypad disconnected.F2-E1Stuck or shorted keypad.F2E0Keypad disconnected.F2E1Stuck/shorted key.F3-E0Main oven sensor open or shorted.F3-E3Meat probe connector jack or meat probe shorted.F3E0Main oven sensor open or shorted.F3E3Meat Probe Connector Jack or Meat Probe shorted.F4-E1Microwave cavity temperature sensor error.F4-E2Magnetron temperature sensor error.F4-E4Microwave oven humidity sensor error.F4-E8Inverter over temperature.F4-E9Inverter and magnetron over temperature.F4E1Microwave Cavity Temperature Sensor error.F4E2Magnetron Temperature Sensor error.F4E4Microwave Oven Humidity Sensor error.F4E8Inverter over temperature.F4E9Inverter and Magnetron over temperature.F5-E0Door and latch switch do not agree.F5-E1Latch not operating.

View all 49 error codes

F5E0Door and latch switch do not agree.F5E1Latch not operating.F6-E0Oven user interface lost communication.F6-E1Over temperature.F6-E4User interface / Appliance manager state status mismatch.F6-E6Oven appliance manager lost communication.F6-E8Lost communications with microwave oven appliance manager.F6E0Oven user interface lost communication.F6E1Over temperature.F6E4User Interface / Appliance Manager state status mismatch.F6E6Oven appliance manager lost communication.F6E8Lost communications with Microwave Oven Appliance Manager.F6EAUser interface over temperature (KitchenAid models only).F8E0Product not wired correctly (cooling fan related).F8E1Low fan speed overspeed.F8E2High fan speed underspeed.F8E3High fan speed overspeed.F9-E0Product not wired correctly.F9E0Product not wired correctly.

Service modes (22)

Cavity Size Select (KitchenAid models)Enter Diagnostics mode (CANCEL > CANCEL > START)
Component Activation (JennAir models)Enter Diagnostics Mode, then touch or scroll to 'Component Activation' in the Diagnostics menu and…
component_activation["Enter diagnostic mode.","Scroll to 'Component Activation' in the diagnostic menu and press…
diagnostic["Press LOWER OVEN > LOWER LIGHT > OVEN CANCEL in sequence.","Repeat the above sequence two more…
Diagnostic Mode1. Press LOWER OVEN > LOWER LIGHT > LOWER CANCEL (repeat two more times, total of 3 sequences). TIP
Diagnostic Mode (JennAir - touchscreen models)Press LOWER OVEN > LOWER LIGHT > OVEN CANCEL, repeat two more times (3 total sequences)
Diagnostic Mode (KitchenAid models)Press CANCEL > CANCEL > START
DiagnosticsPress LOWER OVEN > LOWER LIGHT > OVEN CANCEL, then repeat this sequence 2 more times (total 3 times)
Diagnostics ModePress LOWER OVEN > LOWER LIGHT > OVEN CANCEL, and repeat this sequence two more times (3 times…
Error Diagnostics (JennAir models)Enter Diagnostics Mode, then touch or scroll to 'Error Diagnostics' and touch 'OK'
error_diagnostics["Enter diagnostic mode.","Scroll to 'Error Diagnostics' in the diagnostic menu and press…
Faults Screen (KitchenAid models)Enter Diagnostics mode (CANCEL > CANCEL > START)
Model Selection (JennAir models)Enter Diagnostics Mode
Model Selection (within Diagnostic Mode)["Plug in oven or connect power.","Enter Diagnostics Mode.","Touch or scroll to 'System…
Model Selection Procedure1
model_selection["Enter diagnostic mode.","Scroll to 'System Information' and press 'OK'.","Scroll to 'Model…
Relay Activation (KitchenAid models)Enter Diagnostics mode (CANCEL > CANCEL > START)
Sensors and Switches (JennAir models)Enter Diagnostics Mode, then touch or scroll to 'Sensors and Switches' and touch 'OK'
sensors_and_switches["Enter diagnostic mode.","Scroll to 'Sensors & Switches' in the diagnostic menu and press…
Status Screen (KitchenAid models)Enter Diagnostics mode (CANCEL > CANCEL > START)
System Information (JennAir models)Enter Diagnostics Mode, then touch or scroll to 'System Information' and touch 'OK'
system_information["Enter diagnostic mode.","Scroll to 'System Information' in the diagnostic menu and press…

Full entry steps, exit procedures, and test sequences are available in Max.

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