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Model reference

Maytag DM5H-1C-C1

Microwave

2 documents87 error codes34 service modes

Available documentation

Tech Sheet

  • Tech Sheet8 pg
    Covers this model

Service Manual

  • Service Manual - 1602644048 pg
    Covers this model
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Error codes (87)

CodeMeaning
1c1cShorted key detected on the membrane keyboard.1c2cMembrane keyboard disconnected from the control board.1c31Cancel key circuit problem (cancel key improper value) on upper/single oven…1c32Cancel key circuit problem (cancel key improper value) on lower oven cavity.1c4cBoard-to-board communication failure.1c6cEEPROM hardware fault.1c7cControl not calibrated.1c81EEPROM CRC error in Cook Profile data.1c82Cook profile corrupted in EEPROM for lower oven cavity (CRC invalid).1c8cEEPROM CRC error in User Options data.1d11Unlocked runaway oven temperature exceeding 600°F.1d12Runaway temperature (650°F) detected with door unlocked on lower oven cavity.1d21Locked runaway oven temperature exceeding 950°F.1d22Runaway temperature (950°F) detected with door locked on lower oven cavity.3d11Oven temperature sensor circuit is open.3d12Temperature sensor failure (open) on lower oven cavity3d21Oven temperature sensor circuit is shorted.3d22Temperature sensor failure (short) on lower oven cavity3d41Meat probe circuit is shorted.3d51Meat probe not calibrated.4d11Door switch not closed when door is locked.4d12Door switch position failure4d21No cooling fan rotation detected.4d22No Reverse Airflow Fan rotation (no/low RPM) on lower oven cavity.4d31Cooling fan is on when it should be de-energized.4d32Reverse Airflow Fan state error4d41Cooling fan overspeed condition detected.4d42High Reverse Airflow Fan rotation (high RPM) on lower oven cavity.4d51Door switch circuit fault.4d52Door switch circuit failure
View all 87 error codes
9d11Door latch will not lock.9d12Door latch will not lock on lower oven cavity9d21Door latch will not unlock.9d22Door latch will not unlock on lower oven cavity9d31Door latch reports both locked and unlocked simultaneously.9d32Door latch both locked and unlocked simultaneously on lower ovenE1Ice maker harvest error reported during Door Ice Maker or Freezer Ice Maker…E2Ice maker harvest error reported during Door Ice Maker or Freezer Ice Maker…E3Ice maker harvest error reported during Door Ice Maker or Freezer Ice Maker…E4Ice maker harvest error reported during Door Ice Maker or Freezer Ice Maker…E61Humidity sensor open (unplugged, wiring, or smart board failure).E62Humidity sensor shorted (unplugged, wiring, or smart board failure).F0E1Load detected in drum during Clean Washer cycle.F0E2Excessive suds detected in washer; washer is running a suds reduction routine.F0E4High temperature error during wash cycle.F0E5Off balance load detected.F1Internal board failure (A/D error).F1E0Internal board failure / A/D error.F1E1Internal board failure / A/D error.F1E2Internal board failure / A/D error.F2Shorted key detected on control keypad.F2E0Shorted key detected on the control keypad.F3Oven sensor opened or shorted (LCC 90/95 display).F3E0Oven temperature sensor opened (open circuit).F3E1Oven temperature sensor shorted.F3E2Bake/Broil range over temperature condition.F3E3Clean range over temperature condition.F3E4Deli compartment (Z2) thermistor short or open circuit.F3E5Crisper (Z3) thermistor short or open circuit.F3E6Accelerometer error.F4E1Wash heater relay error or no feedback signal; ACU cannot detect temperature…F4E2Heating timeout.F5Door and door position switches do not agree during Clean mode (LCC 90/95…F5E0Door and door position switches do not agree during Clean mode.F5E1Door latch not operating during Clean mode.F5E2Door and door position switches do not agree during Clean mode.F5E3Door unlock failure.F5E4Door not open error.F6E1No communication from the HMI detected by ACU.F6E2No communication from the ACU detected by the HMI.F6E3No communication from the MCU detected by the ACU.F7E2MC/MCU over temperature error or over current error/internal failure.F7E8MC/Motor over temperature error.F7E9Motor will not turn (locked rotor).F7EAMotor disconnected error (also displayed as F7E10).F7ECMC/MCU overload (also displayed as F7E12).F8E1Long fill error (may also display as Lo Flo).F8E3Overflow condition detected.F9Miswired house or miswired range.F9E0Miswired house or miswired cooker power supply.F9E1Long drain error.FCE0Communication between the Human Machine Interface and Wi-Fi Module has not been…FDE0Ice maker tray thermistor short or open circuit.FDEAIce Maker Jammed (cannot find Homing or end of harvest location).IBIce maker harvest test indicates the ice bin is full.OPThermistor is open circuit (displayed during thermistor service tests).SHThermistor is shorted (displayed during thermistor service tests).

Service modes (34)

  • Control LockoutPress the Back and Setup pads simultaneously for 5 seconds to lock.
  • Control Reset1
  • Demo Mode1
  • diagnostic["If the 'Drawer,' 'Fridge,' or 'Freezer' key is selected, de-select the selected zone to…
  • Diagnostic Code Display Mode (H1 Controls)Press and hold AUTOSET pad for 3 seconds at power-up.
  • Diagnostic Code Display Mode (H3 Controls)Press and hold Upper Cancel and Timer for 3 to 5 seconds within 5 minutes of power up.
  • Diagnostic Code Display Mode (NSC Controls)Press and hold the More + pad for 3 to 5 seconds when powering up the unit (within 60 seconds of…
  • Diagnostics (Service Test Mode)["If the 'Drawer', 'Fridge', or 'Freezer' key is selected (lit), de-select it to extinguish the…
  • Diagnostics ModePress CANCEL > CANCEL > START within a 5-second period.
  • Diagnostics Test Mode (Relay Checks)After entering Diagnostics Mode (CANCEL>CANCEL>START), press individual keys to test relays
  • Display Test1
  • Fault/Error Code DisplayEnter Service Diagnostic Mode
  • Faults Access1
  • Faults Access (EOC III Controls)1
  • Human-Machine Interface TestFrom Service Diagnostic Mode
  • One-Watt Standby Mode (NSC Controls)Press and hold Cancel and Less
  • Quick Diagnostic TestFrom Service Diagnostic Mode
  • Quick Test Mode (EOC III Controls)1
  • Quick Test Mode (EOC III)1
  • Quick Test Mode (H1 Controls - Convection Model)1
  • Quick Test Mode (H1 Controls - Non-Convection Model)1
  • Quick Test Mode (H2/H2.5 Controls)1
  • Quick Test Mode (H3 Controls)1
  • Quick Test Mode (M1/M2 Controls)1
  • Quick Test Mode (NSC Non-Self Clean Controls)1
  • Sensor Test (Quick Test)["Press and hold AUTO DEFROST and SENSOR REHEAT simultaneously.","Observe diagnostic number in…
  • Service Diagnostic Mode1. Ensure washer is in standby mode (plugged in with all indicators off). 2. Wait 30 seconds after…
  • Service Diagnostics Mode["Press the pulsing JennAir logo to wake up the UI.","Press the middle zone key.","Press CONNECT…
  • Service Mode1
  • Service Mode (EOC III Controls)1
  • Software Version DisplayFrom Service Diagnostic Mode
  • Software Versions Access1
  • Temperature Adjustment1
  • Test Mode (UH Controls)1

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