Model reference

Maytag MDG9800AWW

Name: Maytag MDG9800AWW
Brand: Maytag

Washer, Dryer

6 documents13 error codes43 service modes

Available documentation

Bulletin

Technical Bulletin - TDL-0066-B Front Load Light Removal1 pg
Covers this model
Technical Bulletin - TDL-0066-B-French Front Load Light Removal1 pg
Covers this model

Tech Tip

Instruction Sheet6 pg
Covers this model
Instruction Sheet2 pg
Covers this model

Other

16023110SM102 pg
Covers this model
TDL 0055A B2 pg
Covers this model

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No diagnostic codes available –

From Tech Sheet W10130723, p.15:

1.Access service mode to confirm the active fault code and read stored error history.

2.Measure control board supply voltage at test points. Expected: 12 VDC and 5 VDC.

3.Inspect all connectors on the main control for corrosion or backed-out pins.

Part WPW10804018

Electronic control board

Error codes (13)

CodeMeaning

00No diagnostic codes available 01Thermistor short sensed 02Thermistor open sensed 03Door circuit failure 04Possible motor transistor error 06Non-volatile memory problem 08Stuck key 1Dryer thermistor short sensed 2Thermistor open sensed 3Door circuit failure 4Possible motor transistor error 6Non-volatile memory error 8Stuck key

Service modes (43)

Advertising Mode - LCD DryerPress the favorites and back keys for 5 seconds.
Advertising Mode - LED DryerPress the damp dry and sensor dry keys for 5 seconds.
Advertising Mode – LCD DryerPress the 'favorites' and 'back' keys for 5 seconds.
Advertising Mode – LED DryerPress the 'damp dry' and 'sensor dry' keys for 5 seconds.
Advertising Mode — LCD Dryer["Press and hold Favorites and Back keys for 5 seconds.","Display will cycle through eleven…
Advertising Mode — LED Dryer["Press and hold Damp Dry and Sensor Dry keys for 5 seconds.","All LEDs will illuminate in sequence…
Clear Diagnostic Codes — LED Dryer (MDE/DG5500 original)["While viewing the diagnostic code list in diagnostic mode, press and hold Wrinkle Prevent and…
Clear Diagnostic Codes — LED Dryer (MDE/DG6800, MDG5500)["While in diagnostic mode, press and hold Air Fluff and Wrinkle Release for 3 seconds."]
Membrane Pad Check - LED Dryer (MDE/DG5500)While in system check mode, press the damp dry and sensor dry keys for 5 seconds.
Membrane Pad Check - MDE/MDG6800, MDG5500 (13 Key Membrane)While in System Check Mode, press Air Fluff and Sensor Dry keys for 2 seconds.
Membrane Pad Check - MDE/MDG6800, MDG5500 (15 Key Membrane)While in System Check Mode, press Air Fluff and Sensor Dry keys for 2 seconds.
Membrane Pad Check – LED Dryer (MDE/DG5500)While in system check mode, press the 'damp dry' and 'sensor dry' keys for 5 seconds
Membrane Pad Check – MDE/MDG6800, MDG5500 (13 Key Membrane)While in System Check Mode, press 'Air Fluff' and 'Sensor Dry' keys for 2 seconds
Membrane Pad Check – MDE/MDG6800, MDG5500 (15 Key Membrane)While in System Check Mode, press 'Air Fluff' and 'Sensor Dry' keys for 2 seconds
Membrane Pad Check — LED Dryer (MDE/DG5500 original)["Enter System Check Mode first.","Press and hold Damp Dry and Sensor Dry keys for 5 seconds.","All…
Membrane Pad Check — LED Dryer (MDE/DG5500 with 13-key membrane)["Enter System Check Mode first.","Press and hold Air Fluff and Sensor Dry keys for 2…
Membrane Pad Check — LED Dryer (MDE/DG5500 with 15-key membrane)["Enter System Check Mode first.","Press and hold Air Fluff and Sensor Dry keys for 2…
Service Mode - MDE/MDG6800, MDG5500 (13 Key Membrane)Press Air Fluff and Time (^) keys for 3 seconds, or until a beep is heard
Service Mode - MDE/MDG6800, MDG5500 (15 Key Membrane)Press Air Fluff and Time (+) keys for 3 seconds, or until a beep is heard
Service Mode - MDE/MDG7500, MDE/MDG9800Press Help and Back keys for 3 seconds or until a beep is heard.
Service Mode – LCD Dryer (MDE/DG7500)Press and hold the 'back' and 'help' keys simultaneously for 5 seconds to start Service Mode.
Service Mode – MDE/MDG6800, MDG5500 (13 Key Membrane)Press 'Air Fluff' and 'Time (^)' keys for 3 seconds, or until a beep is heard
Service Mode – MDE/MDG6800, MDG5500 (15 Key Membrane)Press 'Air Fluff' and 'Time (+)' keys for 3 seconds, or until a beep is heard
Service Mode – MDE/MDG7500, MDE/MDG9800Press 'Help' and 'Back' keys for 3 seconds or until a beep is heard.
Service/Diagnostic Mode - LCD Dryer (MDE/DG7500)Press and hold the back and help keys for 5 seconds to start the Service Mode.
Service/Diagnostic Mode - LED Dryer (MDE/DG5500)Press and hold the damp dry and time (-) keys for 5 seconds
Service/Diagnostic Mode – LED Dryer (MDE/DG5500)Press and hold the 'damp dry' and 'time (-)' keys simultaneously for 5 seconds
Service/Diagnostic Mode — LCD Dryer (MDE/DG7500, MDE/DG9800)["Press and hold the Back and Help keys for 3 seconds (or 5 seconds on some versions) until a beep…
Service/Diagnostic Mode — LED Dryer (MDE/DG5500 original)["Press and hold Damp Dry and Time (-) keys for 5 seconds.","Display will show 'd' to indicate…
Service/Diagnostic Mode — LED Dryer (MDE/DG5500 with 13-key membrane)["Press and hold Air Fluff and Time (^) keys for 3 seconds until a beep is heard.","Display will…
Service/Diagnostic Mode — LED Dryer (MDE/DG5500 with 15-key membrane)["Press and hold Air Fluff and Time (+) keys for 3 seconds until a beep is heard.","Display will…
System Check Mode - LED Dryer (MDE/DG5500)While in diagnostic mode, press the damp dry and signal (+) keys for 2 seconds
System Check Mode - MDE/MDG6800, MDG5500 (13 Key Membrane)While in Service Mode, press Air Fluff and Signal (+) keys for 3 seconds
System Check Mode - MDE/MDG6800, MDG5500 (15 Key Membrane)While in Service Mode, press Air Fluff and Signal (+) keys for 3 seconds
System Check Mode – LED Dryer (MDE/DG5500)While in diagnostic mode, press the 'damp dry' and 'signal (+)' keys for 2 seconds
System Check Mode – MDE/MDG6800, MDG5500 (13 Key Membrane)While in Service Mode, press 'Air Fluff' and 'Signal (+)' keys for 3 seconds
System Check Mode – MDE/MDG6800, MDG5500 (15 Key Membrane)While in Service Mode, press 'Air Fluff' and 'Signal (+)' keys for 3 seconds
System Check Mode — LCD Dryer (MDE/DG7500, MDE/DG9800)["Enter Service Mode first.","Select System Check from the Service Mode screen.","If dryer is not…
System Check Mode — LED Dryer (MDE/DG5500 original)["Enter diagnostic mode first.","Press and hold Damp Dry and Signal (+) keys for 2…
System Check Mode — LED Dryer (MDE/DG5500 with 13-key membrane)["Enter Service Mode first.","Press and hold Air Fluff and Signal (+) keys for 3 seconds.","Display…
System Check Mode — LED Dryer (MDE/DG5500 with 15-key membrane)["Enter Service Mode first.","Press and hold Air Fluff and Signal (+) keys for 3 seconds.","Display…
User Interface Test - LCD Dryer (MDE/DG7500)From Service Mode screen, press user interface test
User Interface Test — LCD Dryer (MDE/DG7500, MDE/DG9800)["Enter Service Mode first.","Select User Interface Test from the Service Mode screen.","Touch the…

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