mypros+
Model reference

Samsung RB31FERNC**

Refrigerator

2 documents19 error codes8 service modes

Available documentation

Service Manual

  • Refrigerator Bottom Mounted Freezer Type Service Manual88 pg
    Covers this model
  • Bottom Mounted Freezer Type Basic Model Refrigerator Service Guide101 pg
    Covers this model
MyPros+ Max

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Error codes (19)

CodeMeaning
C-FAN ERRORMachine Room (condenser) Fan Motor errorCOMP ABNORMAL CURRENT ERRORCompressor location/position detection failed.COMP IPM FAULT ERRORCompressor IPM (Intelligent Power Module) fault error has occurred.COMP Location detection ERRORCompressor location/position detection failed.COMP Low Voltage ERRORAC Input Voltage is too lowCOMP MOTOR RESTRICTION ERRORCompressor motor is constrained/locked.COMP Over Voltage ERRORAC Input Voltage is too highCOMP Run failure ERRORCompressor has failed to start.Cool Select Zone Damper HeaterCool Select Zone Damper Heater errorCool Select Zone SensorCool Select Zone temperature sensor errorEXT-SENSORExternal (ambient) temperature sensor errorF_FAN-SENSORFreezer Fan sensor errorF-DEF ERRORFreezer Room Defrost Heater ErrorF-DEF-SENSORFreezer Defrost temperature sensor errorF-FAN ERRORFreezer Room Fan Motor errorF-SENSORFreezer Room temperature sensor errorR-DEF-SENSORFridge Defrost temperature sensor errorR-FAN ERRORFridge Room Fan Motor errorR-SENSORFridge Room temperature sensor error

Service modes (8)

  • Demo Mode (Store Display)["During normal operation, press and hold the 'Freezer' and 'Fridge' buttons for 7 seconds.","The…
  • Load Status Display["During normal operation, press and hold the 'Freezer' and 'Fridge' buttons for 7 seconds.","The…
  • Option Setting Mode["During normal operation, press and hold the 'Freezer' and 'Fridge' buttons for 4 seconds.","The…
  • Self-Diagnosis (during normal operation)["During normal operation, press and hold the 'Freezer' and 'Fridge' buttons simultaneously for 13…
  • Self-Diagnosis (Initial Power-On)Automatic
  • Test Mode (Forced Operation / Forced Defrost)1
  • Test Mode (Forced Operation / Forced Defrost) - Mono["Press the 'Freezer' and 'Fridge' buttons simultaneously for more than 4 seconds.","The panel…
  • Test Mode (Forced Operation / Forced Defrost) - Twin["Press the 'Freezer' and 'Fridge' buttons simultaneously for more than 4 seconds.","The panel…

Full entry steps, exit procedures, and test sequences are available in Max.

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