Model reference

Whirlpool WHD862CHC2

Dryer

6 documents20 error codes10 service modes

Available documentation

Tech Sheet

Tech Sheet W11459722 RevA54 pg
Covers this model
Tech Sheet W11459721 RevA2 pg
Covers this model

Service Manual

Tech Manual54 pg
Covers this model
HybridCare™ Duet® Dryer with Heat Pump Technology100 pg
Covers this model

Tech Tip

Instruction Sheet - W11368564- Rev A - Special Handling1 pg
Covers this model

Quick Reference

Quick Start Guide2 pg
Covers this model

MyPros+ Max

Diagnose your Whirlpool WHD862CHC2.

Step-by-step diagnostics from the service manual
Test values, resistance specs, and wiring references
Verified part numbers when replacement is needed

Start diagnosing

$29/month · Cancel anytime · Or $9.95 3-day pass

Error codes (20)

CodeMeaning

F1E1No voltage detected at the heater, compressor, or motor relay, indicating a…F2E1Indicates a stuck button (depressed for over 20 seconds) or UI mismatch; only…F3E1Exhaust thermistor is open (temperature below 18°F/–8°C, >50kΩ) or shorted…F3E2Moisture sensor strip is open or shorted; this fault code only appears in…F3E4Compressor thermistor is open (temperature below 18°F/–8°C, >50kΩ) or shorted…F3E5Indicates that both the compressor and outlet thermistors are open; will occur…F3E6Indicates the moisture sensor strip is open; only appears in service diagnostic…F3E7Indicates that the moisture sensor strip has shorted; only appears in service…F3E8Indicates that the compressor sensor is open; this fault code will stop the…F3E9Indicates that the compressor sensor has shorted; this fault code will stop the…F4E1Indicates no voltage detected at the heater relay; only appears in Diagnostic…F4E3Indicates low air flow that may affect dryer performance.F4E4Indicates low L2 voltage (less than 50V) detected at the CCU.F6E1Communication between the ACU and HMI has not been detected.F6E2Communication between the ACU and HMI has not been detected.F9E1Drain system error F9E2Drain assembly failure L2Low L2 voltage (less than 50V) detected at the CCU.LFLint filter has been removed from running position.PFPower failure occurred while the dryer was running.

Service modes (10)

Customer-Focused Dryness Level Adjustment["In standby mode (dryer plugged in but not powered up), press and hold the DRYNESS LEVEL button…
Fault Code Display and Clearing["Activate Service Diagnostic Mode first.","Press and release the 3rd button used to activate…
Install Diagnostics["Activate Service Diagnostic Mode first.","Press and release the 2nd button used to activate…
Key Activation and Encoder Test["Activate Service Diagnostic Mode first.","Press and release the 1st button used to activate…
Loads Test Mode["Ensure dryer is in standby mode (plugged in with all indicators off).","Within 5 seconds, press…
Service Diagnostic Mode["Ensure dryer is in standby mode (plugged in with all indicators off).","Select any three buttons…
Service Test Mode (Entry Procedure 1)["Ensure dryer is in standby mode (plugged in with all indicators off).","Within 5 seconds enter…
Service Test Mode (Entry Procedure 2)["Activate Service Diagnostic Mode first.","Press and release the 2nd button used to activate…
Software Version Display["Activate Service Diagnostic Mode first.","Press and hold the 2nd button used to activate Service…
User Interface Test["Activate Service Diagnostic Mode first.","Press and release the 1st button used to activate…

Full entry steps, exit procedures, and test sequences are available in Max.

Related Whirlpool dryer models

78,000+ service manuals · 160,000+ error codes · 55+ brands

$29/month · Cancel anytime · Or $9.95 3-day pass