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Error code reference

Bosch Washer Error Code dr:11

Voltage too low

Voltage too low — faulty motor control.

First step from the service manual

Run test P4; replace faulty motor control.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What dr:11 means on a Bosch washer

The dr:11 error code on a Bosch washer indicates that the motor control unit is detecting a voltage level that falls below the acceptable operating threshold. The motor control board is responsible for regulating power delivery to the drive motor, interpreting signals from the main control board, and ensuring the drum operates at the correct speed and torque. When input voltage drops too low, the motor control cannot reliably perform these functions and triggers the dr:11 fault to prevent potential damage to the motor or drive system.

Low voltage conditions can originate from several points in the electrical path. The supply circuit itself may be delivering insufficient voltage due to a weak household circuit, a failing outlet, or inadequate wiring. However, internal faults within the motor control board are also a primary cause. A degraded or partially failed motor control unit may misread voltage levels or fail to regulate power correctly even when supply voltage is within normal range. Component failures on the board such as damaged capacitors, failed transistors, or burned circuits can all produce this condition.

Diagnosing dr:11 begins with running the washer's built-in diagnostic test P4, which specifically evaluates motor control function. If P4 confirms a motor control fault, the motor control unit requires replacement. Before replacing the board, it is worth verifying that the wall outlet and supply voltage are within the specified range for the appliance. If line voltage is adequate and the fault persists through testing, the motor control board itself is the confirmed defective component.

Source: manufacturer service documentation.

Common causes of dr:11

  1. 01

    Faulty motor control board

    Part replacement

    The motor control unit itself is the most likely culprit. Internal component failures on the board can cause it to lose the ability to regulate or accurately detect voltage, triggering the dr:11 fault even when supply power is normal.

  2. 02

    Low supply voltage from the wall circuit

    Wiring / connection

    If the household outlet or circuit is delivering voltage below the washer's required range, the motor control will register a low voltage condition. Check the outlet voltage with a multimeter before replacing any components.

  3. 03

    Loose or corroded wiring connections

    Wiring / connection

    Damaged, loose, or corroded wiring between the power supply, main control board, and motor control board can cause intermittent or sustained voltage drops. Inspect all harness connectors at the motor control board for signs of heat damage or poor contact.

  4. 04

    Failed or degraded power supply to the control system

    Part replacement

    If the internal power supply feeding the motor control board is not outputting stable voltage, the board will fault. This can appear as a motor control failure even if the board itself is not the root cause.

See the test procedure for each cause

Frequently asked questions about dr:11

What does dr:11 mean on a Bosch washer?
The dr:11 code means the washer's motor control unit is detecting a voltage level that is too low for proper operation. This points to a fault within the motor control system. The washer stops operation to protect the drive motor and related components from running under inadequate power conditions.
How do I fix a dr:11 error on a Bosch washer?
The recommended first step is to run diagnostic test P4, which evaluates motor control function. If P4 confirms the fault, the motor control board needs to be replaced. Before doing so, verify that the wall outlet is supplying adequate voltage and that all wiring connections to the motor control board are secure and free of corrosion.
Will resetting my Bosch washer clear the dr:11 error?
A reset may temporarily clear the code, but it will return if the underlying motor control fault is not repaired. The dr:11 code is tied to an active hardware fault detected during operation, so clearing the display without fixing the motor control board or voltage issue will not resolve the problem.
Is it safe to use my Bosch washer while dr:11 is showing?
It is not recommended to continue running the washer with an active dr:11 fault. The error indicates the motor control system is not operating correctly, and running the machine could cause further damage to the drive motor or control electronics. The washer should remain out of service until the fault is diagnosed and repaired.
How much does it cost to fix a dr:11 error on a Bosch washer?
If the motor control board requires replacement, parts and labor costs typically range from around $200 to $450 depending on the specific model and local labor rates. If the issue turns out to be a wiring connection or a supply voltage problem, diagnostic and repair costs will be considerably lower.

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