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Error code reference

Bosch Washer Error Code Er:02

Door lock doesn't unlock

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What the Er:02 error code actually means

Your Bosch washer is showing Er:02 because it tried to unlock the door at the end of the cycle but couldn't confirm the door lock released. This usually means the locking mechanism is stuck or there is a wiring problem between the door lock and the machine's control system. Until the issue is resolved, the washer may keep the door locked as a safety precaution.

Diagnostic procedure

The full Er:02 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check door lock mechanism and wire harness.
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Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of Er:02

Ranked by how often they cause this code
  1. 1Jammed or failed door lock assembly
  2. 2Damaged or faulty wire harness
  3. 3Debris obstructing the door latch strike
  4. 4Connector corrosion at the door lock plug
  5. 5Faulty control board

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Questions people ask about Er:02

What does Er:02 mean on a Bosch washer?
Er:02 means the washer's door lock failed to unlock after a cycle completed. The control board sent the unlock command but could not confirm the lock released. This points to either a mechanically jammed door lock assembly or a problem with the wire harness connecting the lock to the control board.
Is it safe to use my Bosch washer when Er:02 is displayed?
You should not continue running wash cycles while Er:02 is active. The fault indicates the door lock is not functioning reliably, which means the door may fail to secure properly during a cycle. A door that cannot lock correctly poses a risk of water leakage and potential injury if the door opens during operation.
Will resetting my Bosch washer clear the Er:02 error code?
A reset may temporarily clear the code from the display, but it will not resolve the underlying problem. If the door lock mechanism is jammed or the wire harness is damaged, the fault will return as soon as the washer attempts to unlock the door again. The root cause needs to be diagnosed and corrected before the machine will operate reliably.
How do I fix Er:02 on a Bosch washer?
Start by inspecting the door lock mechanism for mechanical binding, debris around the strike plate, and any visible damage to the lock assembly itself. Next, trace the wire harness from the door lock to the control board and look for pinched wires, loose connectors, or corrosion. If the harness checks out and the lock is seized or shows signs of internal failure, the door lock assembly will need to be replaced.
How much does it cost to repair a Bosch washer Er:02 error?
If the repair requires only cleaning the latch area or reseating a connector, the cost could be minimal or just your time. A replacement door lock assembly typically costs between $30 and $90 for the part. If professional labor is needed, total repair costs including diagnosis and installation generally range from $100 to $250 depending on your location and service provider.

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