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Error code reference

Electrolux Dishwasher Error Code LD9:on LD10:off LD11:on

NTC Sensor error

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What the LD9:on LD10:off LD11:on error code actually means

Your Electrolux dishwasher has detected a problem with the temperature sensor, which means it cannot monitor water heat during the wash. The dishwasher will still run the full cycle to completion, but it will skip all heating, so your dishes will be washed in cold water and come out wet and not properly cleaned. The temperature sensor or its wiring needs to be inspected and likely replaced to restore normal operation.

Diagnostic procedure

The full LD9:on LD10:off LD11:on procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of LD9:on LD10:off LD11:on

Ranked by how often they cause this code
  1. 1Failed NTC thermistor sensor
  2. 2Damaged or broken wiring harness
  3. 3Corroded or loose connector terminals
  4. 4Short circuit to ground in sensor circuit
  5. 5Faulty control board

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Questions people ask about LD9:on LD10:off LD11:on

What does LD9:on LD10:off LD11:on mean on a Electrolux dishwasher?
This combination of LED indicators signals an NTC sensor error, meaning the dishwasher's water temperature sensor has been detected as either short-circuited or broken. The control board monitors the NTC sensor from the first water fill through the end of the wash phase. When a fault is detected, the machine completes the cycle but disables the heating element entirely, causing all heating phases to run for approximately 45 minutes without any heat.
Is it safe to keep using the dishwasher with this error code?
The dishwasher will complete cycles without the heating element active, so there is no immediate safety hazard from continuing to run it. However, without heated water and a working drying cycle, dishes will not be properly sanitized or dried, which is a hygiene concern. The underlying wiring or sensor fault should be addressed promptly to restore normal operation.
How much does it cost to repair the NTC sensor error on an Electrolux dishwasher?
If only the NTC thermistor sensor needs replacement, parts typically range from $15 to $60 depending on the specific model, making it a relatively low-cost repair if done without a service call. If a technician is needed for diagnosis and replacement, the total cost including labor generally falls between $100 and $250. Control board replacement, if required, is significantly more expensive, typically ranging from $200 to $450 or more for parts and labor.
Can I fix the LD9:on LD10:off LD11:on error myself?
A knowledgeable DIYer can diagnose this fault by inspecting the NTC sensor wiring for damage, checking connector terminals for corrosion, and testing the sensor's resistance with a multimeter. If the sensor itself has failed, replacing it is a straightforward repair that typically involves removing the lower wash arm assembly and sump area to access the sensor. If wiring or connectors are the cause, repairs may only require cleaning terminals or splicing damaged wire sections.
Will resetting the dishwasher clear the LD9:on LD10:off LD11:on error?
A power reset may temporarily clear the displayed fault, but the error will return as soon as the dishwasher reaches the monitoring window during the next cycle if the NTC sensor or its wiring is still faulty. A reset does not address the root cause, and the heating element will continue to be disabled until the underlying sensor circuit issue is repaired.

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