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Error code reference

Electrolux Dryer Error Code 0x97

Missing Program on CTF Error-Discrepancy between programme configuration data and selector recognition data.

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What the 0x97 error code actually means

Your Electrolux dryer is showing an error because the control panel and the main computer board inside the dryer are not compatible with each other. This usually happens after a repair where one of those boards was replaced with the wrong version. The dryer cannot run until the correct, matching boards are installed.

Diagnostic procedure

The full 0x97 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check if correct User Interface Board and Main Board are installed; replace the respective board if incorrect configuration.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 0x97

Ranked by how often they cause this code
  1. 1Incorrect replacement UI board installed
  2. 2Incorrect replacement main control board installed
  3. 3Mismatched firmware or software versions between boards
  4. 4Improperly seated or damaged board connector

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Questions people ask about 0x97

What does 0x97 mean on a Electrolux dryer?
Error code 0x97 on an Electrolux dryer signals a Missing Program on CTF fault. This means the dryer has detected a discrepancy between the programme configuration data stored on the main control board and the selector recognition data coming from the user interface board. The two boards are incompatible, and the dryer cannot operate until the correct, matching boards are confirmed and installed.
How do I fix error code 0x97 on my Electrolux dryer?
The first step is to verify that both the user interface board and the main control board installed in the dryer are the correct, compatible parts for your specific model. If either board was recently replaced, confirm its part number matches the model requirements. Replace whichever board is incorrect with the properly specified unit to resolve the configuration discrepancy.
How much does it cost to fix error code 0x97 on an Electrolux dryer?
The repair cost depends on which board needs to be replaced. User interface boards for Electrolux dryers typically range from around 50 to 150 dollars for the part, while main control boards can range from approximately 100 to 250 dollars or more depending on the model. Adding professional labor for diagnosis and installation can bring the total cost of repair to somewhere between 150 and 400 dollars or higher.
Will resetting my Electrolux dryer clear the 0x97 error?
A basic power reset is unlikely to permanently clear the 0x97 error because the fault is caused by a hardware or configuration incompatibility between boards, not a temporary software glitch. The error will return as soon as the dryer powers on and the control system re-detects the mismatch. Resolving the issue requires verifying and correcting the board compatibility.
Is it safe to keep using my Electrolux dryer when it shows error 0x97?
When the 0x97 error is active, the dryer typically will not run a cycle, so continued use is not possible in that state. There is no immediate safety hazard from the error itself, as it is a control compatibility issue rather than a heating or mechanical failure. However, the dryer should not be operated until the board incompatibility is corrected to ensure all safety controls are functioning properly.

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