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Error code reference

Electrolux Oven Error Code ECom

User interface (user board) cannot communicate with any other board for more than a determined time (e.g. 15 seconds)

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What the ECom error code actually means

Your Electrolux oven is showing ECom because the display control panel has stopped communicating with the main control board. As a safety measure, the oven has shut down any cooking that was in progress and will not allow you to start a new cycle. A loose or damaged wire connection between these two components is usually the cause.

Diagnostic procedure

The full ECom procedure

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1
First diagnostic step
Check communication cable integrity between UI and ACU boards.
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Most common causes of ECom

Ranked by how often they cause this code
  1. 1Loose or disconnected communication cable
  2. 2Damaged communication wiring harness
  3. 3Corroded or dirty connector terminals
  4. 4Failed user interface (UI) board
  5. 5Failed appliance control unit (ACU)

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Questions people ask about ECom

What does ECom mean on a Electrolux oven?
ECom means the user interface board (the display and control panel) has lost communication with the other control boards in the oven for more than a set period, typically around 15 seconds. When this happens, the oven stops any active cooking and locks out new cooking cycles as a safety measure. The fault usually points to a problem with the communication cable or connections between the UI board and the main appliance control unit (ACU).
Is it safe to use my Electrolux oven when it shows ECom?
The oven will not allow any cooking cycle to run while ECom is active, so there is no immediate risk of an uncontrolled cooking event. However, you should not attempt to bypass the fault or use the appliance until the communication issue has been properly diagnosed and repaired. The error exists to protect both the appliance and the user.
How much does it cost to repair an ECom error on an Electrolux oven?
Repair costs vary depending on the root cause. If the fix is simply reseating a loose connector, you may only pay a service call fee, typically in the range of $75 to $150. Replacing a wiring harness or UI board can bring the total to $150 to $350 or more, while ACU replacement tends to be at the higher end of that range or beyond, depending on the specific model and labor rates in your area.
Can I fix an ECom error on my Electrolux oven myself?
A knowledgeable DIYer can check the communication cable and connector seating between the UI board and ACU, which resolves the issue in many cases. If the cable appears intact and connectors are tight, the repair moves into board-level diagnosis and possible component replacement, which is better handled by a qualified technician. Always disconnect power before inspecting any internal wiring.
Will resetting my Electrolux oven clear the ECom error?
Disconnecting power to the oven for a few minutes and restoring it may temporarily clear the ECom code if the fault was caused by a transient communication glitch or minor voltage disruption. However, if the underlying cause is a damaged cable, corroded connector, or a failing board, the error will return. A reset alone is not a repair and should be followed by a proper inspection.

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