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Error code reference

Fisher & Paykel Washer Error Code 10

Temperature sensor (thermistor) may be open circuit or ambient temperature is below -10°C (50°F)

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What the 10 error code actually means

Your Fisher & Paykel washer is showing error code 10 because it cannot read the water temperature properly. This usually means the temperature sensor inside the machine has failed and needs to be replaced. In rare cases, it can happen if the washer is in an extremely cold location, like an unheated garage in winter.

Diagnostic procedure

The full 10 procedure

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1
First diagnostic step
Replace Thermistor.
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Most common causes of 10

Ranked by how often they cause this code
  1. 1Failed thermistor (open circuit)
  2. 2Loose or disconnected wiring connector
  3. 3Broken wire in the thermistor harness
  4. 4Ambient temperature below -10 degrees Celsius
  5. 5Corroded thermistor connector

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Questions people ask about 10

What does 10 mean on a Fisher & Paykel washer?
Error code 10 on a Fisher & Paykel washer indicates a problem with the temperature sensor, known as the thermistor. The control board has detected an open circuit in the thermistor, meaning it is receiving no valid temperature reading. This applies to Intuitive Washer and GW model ranges. The most common fix is replacing the thermistor.
Is it safe to use my Fisher & Paykel washer when error code 10 is displayed?
It is not advisable to continue running the washer with error code 10 active. Without a functioning thermistor, the machine cannot accurately monitor water temperature, which could lead to improper wash performance or potential overheating of the water. Address the fault before resuming normal use.
How much does it cost to repair error code 10 on a Fisher & Paykel washer?
If only the thermistor needs replacement, the part itself is typically inexpensive, with costs generally ranging from around $15 to $50 depending on the supplier. Adding professional labor, a service call for this repair could range from $100 to $250 in total. If the issue turns out to be a wiring fault with no damaged parts, the cost may be limited to diagnostic and labor fees only.
Can I fix error code 10 myself on a Fisher & Paykel washer?
A knowledgeable DIYer can start by checking the thermistor wiring harness for loose connections, broken wires, or corrosion at the connector. If the wiring is intact, the thermistor will need to be replaced, which involves accessing the component inside the machine. If you are not comfortable working inside a washing machine, a qualified technician is recommended.
Will resetting my Fisher & Paykel washer clear error code 10?
A reset may temporarily clear the code, but it will return as soon as the machine attempts to read the thermistor again and finds the same open circuit condition. The underlying cause, either a failed thermistor, a wiring fault, or a very cold environment, must be corrected for the code to stay resolved.

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