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Error code reference

Fisher & Paykel Washer Error Code 103

Slave display comms timeout.

Slave display comms timeout.

First step from the service manual

See Fault Code 106.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What 103 means on a Fisher & Paykel washer

Error code 103 on a Fisher & Paykel washer indicates a slave display communications timeout. This fault occurs when the main control board loses communication with the secondary display module, commonly referred to as the slave display. The two boards communicate via a serial data bus, and when the main controller does not receive an expected response from the slave display within a defined timeout window, it logs this fault code and halts normal operation.

The slave display module is responsible for receiving operational data from the main controller and presenting it to the user, including cycle status, remaining time, and other indicators. A communications timeout means the data signal between the two boards has been interrupted, corrupted, or is simply not arriving. This can result from a wiring harness fault, a failed connector, a damaged slave display board, or in some cases a failure on the main control board itself that prevents it from sending or interpreting responses correctly.

Fisher & Paykel directs technicians to reference Fault Code 106 when diagnosing error 103. Fault Code 106 relates to display communications faults and provides the specific diagnostic pathway, including wiring checks and board substitution steps. Technicians should follow that diagnostic sequence in full before condemning either control board, as the root cause is often a loose or corroded connector in the communications harness rather than a failed board.

Source: manufacturer service documentation.

Common causes of 103

  1. 01

    Loose or disconnected wiring harness

    Wiring / connection

    The connector linking the main control board to the slave display can work loose over time due to vibration. Inspect all connectors on both boards for secure seating and signs of corrosion.

  2. 02

    Corroded or damaged connector pins

    Wiring / connection

    Moisture or age can cause pin corrosion at the harness connectors, interrupting the serial communication signal. Check each pin for discoloration, pitting, or bent contacts.

  3. 03

    Faulty slave display board

    Part replacement

    The slave display module itself may have failed internally and can no longer respond to the main controller. Board substitution, as outlined in the Fault Code 106 diagnostic sequence, is required to confirm this.

  4. 04

    Damaged wiring harness

    Part replacement

    A wire in the communications harness may be pinched, chafed, or broken, preventing signal transmission between the two boards. Inspect the full harness run for visible damage.

  5. 05

    Main control board fault

    Part replacement

    If the wiring and slave display check out correctly, the main control board may have failed and is unable to complete the communication handshake. This is the least common cause and should only be suspected after all other possibilities are ruled out.

See the test procedure for each cause

Frequently asked questions about 103

What does 103 mean on a Fisher & Paykel washer?
Error code 103 means the washer has detected a communications timeout between the main control board and the slave display module. The two boards communicate over a serial data bus, and the main controller stopped receiving expected responses from the slave display. Fisher & Paykel directs technicians to use the Fault Code 106 diagnostic procedure to identify the specific cause.
Can I fix error code 103 on my Fisher & Paykel washer myself?
Some causes of error 103, such as a loose wiring connector, can be addressed by a confident DIYer who is comfortable accessing internal components after disconnecting power. However, diagnosing a failed slave display board or main control board requires board substitution and a structured diagnostic process, which is better suited to a qualified appliance technician. Always disconnect the washer from power before inspecting any internal wiring.
Is it safe to use my Fisher & Paykel washer with error code 103 showing?
No, you should not attempt to run a wash cycle while error code 103 is active. The washer has halted because communication between its control boards has failed, meaning the machine cannot reliably control or display its operation. Continuing to use it in this state could cause incomplete cycles or further damage to electronic components.
How much does it cost to repair error code 103 on a Fisher & Paykel washer?
Repair costs depend on the root cause. If the issue is a loose connector, a service call alone may resolve it, typically ranging from $80 to $150 for the visit. Replacing a slave display board generally adds $100 to $300 in parts, while a main control board replacement can add $150 to $400 or more in parts, plus labor.
Will resetting my Fisher & Paykel washer clear error code 103?
A power reset, such as unplugging the washer for several minutes, may temporarily clear the fault code if the communication interruption was caused by a transient issue. However, if the underlying cause is a hardware fault such as a damaged connector, broken wire, or failed board, the error code will return once the machine attempts to resume operation. A proper diagnosis following the Fault Code 106 procedure is needed for a lasting fix.

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