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Error code reference

Fisher & Paykel Washer Error Code 11

While measuring the water level, the Motor Controller micro has detected a negative pressure, likely caused by reconnecting the pressure tube while…

Fisher & Paykel codesFisher & Paykel washer codes
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What the 11 error code actually means

Your Fisher and Paykel washer detected an unusual reading from the sensor that tracks the water level inside the drum. This typically happens when a hose connected to that sensor gets disconnected and reconnected while water is still sitting in the machine, confusing the sensor's reference point. Clearing the hose of any water and reconnecting it properly while the drum is empty will usually resolve this issue.

Diagnostic procedure

The full 11 procedure

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1
First diagnostic step
Check bowl is fully pumped out, remove pressure tube from pressure sensor, clear tube of water and reconnect.
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Most common causes of 11

Ranked by how often they cause this code
  1. 1Pressure tube reconnected with water in bowl
  2. 2Water inside the pressure tube
  3. 3Incomplete pump-out cycle
  4. 4Kinked or blocked pressure tube
  5. 5Faulty pressure sensor

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Questions people ask about 11

What does 11 mean on a Fisher & Paykel washer?
Error code 11 means the Motor Controller microprocessor detected a negative pressure reading while measuring the water level in the bowl. This is almost always caused by the pressure tube being disconnected and reconnected while water was still present in the machine. The negative pressure value is outside the normal operating range and causes the washer to stop and display the fault.
Is it safe to use my Fisher & Paykel washer when error code 11 appears?
You should not continue using the washer while error code 11 is active. The machine cannot accurately measure the water level in this condition, which means it could overfill or fail to operate cycles correctly. Resolve the pressure tube issue before running another wash cycle.
How much will it cost to repair error code 11 on a Fisher & Paykel washer?
In many cases there is no parts cost at all, since the fix simply involves clearing and reconnecting the pressure tube. If the pressure tube itself is damaged and needs replacement, parts are generally inexpensive, typically in the range of $10 to $40. If the pressure sensor has failed, parts and labor could range from $80 to $200 depending on your location and service provider.
How do I fix error code 11 on my Fisher & Paykel washer?
Start by making sure the wash bowl is fully pumped out and empty. Then disconnect the pressure tube from the pressure sensor, carefully clear any water out of the tube, and reconnect it securely. Once the tube is dry and properly connected, restart the washer to see if the error clears. If the fault returns, inspect the tube for kinks or blockages and check the sensor itself.
Will resetting my Fisher & Paykel washer clear error code 11?
A simple power reset alone is unlikely to permanently clear error code 11 because the underlying cause, an incorrect pressure reading from the sensor circuit, will still be present when the machine restarts. The pressure tube must be physically cleared of water and properly reconnected before the controller can establish a valid baseline reading and operate normally.

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