Fisher & Paykel Washer Error Code 11
While measuring the water level, the Motor Controller micro has detected a negative pressure, likely caused…
While measuring the water level, the Motor Controller micro has detected a negative pressure, likely caused by reconnecting the pressure tube while the bowl is partly filled.
First step from the service manual
Check bowl is fully pumped out, remove pressure tube from pressure sensor, clear tube of water and reconnect.
The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.
Get the full diagnostic procedure for 11.
- Step-by-step tests with expected resistance, voltage, and continuity values
- Wiring diagram references and connector pinouts from the OEM service manual
- Verified part numbers when replacement is required
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What 11 means on a Fisher & Paykel washer
Error code 11 on a Fisher & Paykel washer indicates that the Motor Controller microprocessor has detected a negative pressure reading while monitoring the water level through the pressure sensor system. The pressure sensor measures water depth by detecting air pressure in a sealed tube connected to the bottom of the wash bowl. When this pressure tube is disconnected and then reconnected while water is still present in the bowl, it creates an abnormal pressure differential that registers as a negative value, which falls outside the expected operating range and triggers the fault.
The pressure sensing system works by trapping a column of air between the water surface and the pressure sensor. Any disruption to this air column, such as water entering the tube itself or an improper reconnection sequence, corrupts the baseline reference the controller uses to calculate water level. A negative reading tells the controller that the sensed pressure is lower than the atmospheric reference point it established, which is physically inconsistent with normal operation.
The most direct resolution involves ensuring the bowl is fully pumped out before servicing the pressure tube, then physically removing the tube from the pressure sensor port, clearing any water that may have entered the tube, and firmly reconnecting it. This restores a dry, unobstructed air column so the sensor can re-establish an accurate atmospheric baseline. If the error persists after completing this procedure, the pressure tube itself may have a blockage, crack, or the pressure sensor may require inspection.
Source: manufacturer service documentation.
Common causes of 11
- 01
Pressure tube reconnected with water in bowl
Wiring / connectionThe most frequent cause is reconnecting the pressure sensor tube while the wash bowl still contains water. This disrupts the air column the sensor relies on and produces a negative pressure reading.
- 02
Water inside the pressure tube
Wiring / connectionIf water has migrated up into the pressure tube itself, the sensor cannot establish a proper air pressure reference. The tube must be removed and cleared of all moisture before reconnecting.
- 03
Incomplete pump-out cycle
Wiring / connectionIf the drain pump did not fully evacuate the bowl before servicing, residual water can enter the pressure tube during handling. Confirm the bowl is completely empty before working on the pressure sensing components.
- 04
Kinked or blocked pressure tube
Part replacementA kink, blockage, or partial collapse in the pressure tube can restrict airflow and produce abnormal pressure readings including negative values. Inspect the full length of the tube for damage or obstructions.
- 05
Faulty pressure sensor
Part replacementIf clearing and reconnecting the tube does not resolve the error, the pressure sensor itself may be malfunctioning and returning out-of-range values to the Motor Controller. The sensor would need to be tested and potentially replaced.
Frequently asked questions about 11
What does 11 mean on a Fisher & Paykel washer?
How do I fix error code 11 on my Fisher & Paykel washer?
Is it safe to use my Fisher & Paykel washer when error code 11 appears?
Will resetting my Fisher & Paykel washer clear error code 11?
How much will it cost to repair error code 11 on a Fisher & Paykel washer?
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