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Error code reference

Fisher & Paykel Washer Error Code 12

Flood protection error

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What the 12 error code actually means

Your Fisher & Paykel washer has detected dangerously high water inside the tub and tried to pump it out, but the water level did not drop within 30 seconds. This usually means water is still flowing in when it should not be, or the pump cannot drain the machine properly. The washer has shut itself down to prevent flooding your home.

Diagnostic procedure

The full 12 procedure

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1
First diagnostic step
Check that the water valves turn off mechanically (remove power from machine).
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Most common causes of 12

Ranked by how often they cause this code
  1. 1Stuck-open water inlet valve
  2. 2Blocked drain pump or filter
  3. 3Kinked or blocked drain hose
  4. 4Failed drain pump motor
  5. 5Faulty water level pressure sensor

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Questions people ask about 12

What does 12 mean on a Fisher & Paykel washer?
Error code 12 is a flood protection fault. The washer detected that the water level rose above the flood threshold and could not reduce it by pumping for 30 seconds. The most likely causes are a water inlet valve stuck in the open position or a blocked drain pump. The machine shuts down automatically to prevent water damage.
Is error code 12 on a Fisher & Paykel washer dangerous?
It can be if left unaddressed. A stuck-open inlet valve with a non-functional pump can result in the tub overflowing and flooding the laundry area. The error code is specifically a flood protection feature designed to halt the machine before that happens. Do not bypass or ignore this code; identify and fix the underlying cause before running another cycle.
How much does it cost to repair a Fisher & Paykel washer showing error code 12?
Costs vary depending on the cause. Clearing a blocked pump filter is often a no-cost or low-cost repair you can do yourself. Replacing a faulty inlet valve typically costs between $40 and $120 for the part, plus labor if a technician is involved. A drain pump motor replacement can range from $60 to $180 for parts. Professional diagnostic and repair labor generally adds $80 to $150 or more depending on your location.
How do I fix error code 12 on a Fisher & Paykel washer?
Start by unplugging the machine and checking whether water continues to flow into the tub with power removed. If it does, the inlet valve is stuck open and needs replacing. If the valves close correctly, inspect the drain pump filter and hose for blockages and clear any debris. Restore power only after confirming both the valves and drain path are functioning properly.
Will resetting my Fisher & Paykel washer clear error code 12?
Resetting the machine may temporarily clear the code and allow a cycle to start, but the fault will return if the root cause is not corrected. If the inlet valve is stuck open or the pump is blocked, the same flood condition will trigger again. A reset should only be done after the underlying problem has been diagnosed and resolved.

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