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Error code reference

Fisher & Paykel Washer Error Code 163

Valve Reset Pin Connect Fault

Valve Reset Pin Connect Fault - Motor Controller sensed PCB connection is open circuit; cold valve cannot operate (Phase 4 to 6).

First step from the service manual

Replace Motor Controller module.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What 163 means on a Fisher & Paykel washer

Error code 163 on a Fisher & Paykel washer indicates a Valve Reset Pin Connect Fault. Specifically, the Motor Controller has detected that its PCB connection to the cold water inlet valve reset pin circuit is open circuit, meaning the electrical path is broken or absent. This fault is categorized as a Phase 4 to 6 error, referring to the stage in the wash cycle where cold water valve operation is required. Without a valid connection, the Motor Controller cannot send the signal needed to operate the cold valve, and the cycle cannot proceed normally.

The root cause of this fault is typically an internal failure within the Motor Controller module itself rather than an external wiring or valve problem. The reset pin connection is part of the PCB circuitry on the Motor Controller, so an open circuit condition at this point generally points to a failed or damaged controller board. Possible contributing factors include PCB trace damage, a failed onboard component, or connector degradation at the board level. Unlike some valve faults that originate at the solenoid or wiring harness, this code is specific to the controller-side connection.

Because the fault is detected internally by the Motor Controller and the primary diagnostic step is replacement of that module, technicians should not focus initial troubleshooting on the cold valve solenoid or inlet hose assembly. The Motor Controller is the component responsible for both sensing and signaling in this circuit, and an open circuit at the reset pin confirms the board is no longer functioning correctly. Replacing the Motor Controller module is the recommended corrective action.

Source: manufacturer service documentation.

Common causes of 163

  1. 01

    Failed Motor Controller PCB

    Part replacement

    The Motor Controller board has an internal open circuit at the valve reset pin connection, which is the most direct cause of this fault. This is a board-level failure requiring full module replacement.

  2. 02

    Damaged PCB trace or onboard component

    Part replacement

    A broken solder joint, damaged trace, or failed onboard component on the Motor Controller can create an open circuit condition at the reset pin. This type of damage is typically not repairable in the field.

  3. 03

    Connector degradation at the Motor Controller

    Wiring / connection

    Corrosion or physical damage to the connector pins where the Motor Controller interfaces with the PCB can result in an open circuit reading. Inspect the connector seating and pin condition before condemning the board.

  4. 04

    Moisture or contamination on the controller board

    Part replacement

    Water ingress or detergent residue on the Motor Controller PCB can cause intermittent or permanent open circuit faults. Check for signs of moisture damage or corrosion on the board surface.

See the test procedure for each cause

Frequently asked questions about 163

What does 163 mean on a Fisher & Paykel washer?
Error code 163 is a Valve Reset Pin Connect Fault, meaning the Motor Controller has detected an open circuit in the PCB connection responsible for operating the cold water inlet valve. This fault occurs during Phase 4 to 6 of the wash cycle when cold water is needed. Because the connection is broken, the cold valve cannot receive its operating signal and the machine halts. Replacing the Motor Controller module is the recommended fix.
Can I fix error code 163 on my Fisher & Paykel washer myself?
The primary repair for error 163 is replacing the Motor Controller module, which is an internal electronics component. While a confident DIYer may be able to swap the module if they are comfortable working with appliance electronics, the job requires identifying the correct replacement part and safely disconnecting the washer from power. If you are not experienced with appliance repair, a qualified technician is the safer choice.
Is it safe to keep using my washer when error code 163 appears?
No, you should not continue running the washer when error 163 is active. The cold water valve is non-operational, meaning the machine cannot fill correctly and cycles will not complete as intended. Attempting to force the machine through cycles in this state could result in incomplete washes or additional stress on other components.
How much does it cost to repair error code 163 on a Fisher & Paykel washer?
Repair costs will vary depending on your location and whether you hire a technician or source the part yourself. Motor Controller module parts typically range from around $100 to $300 or more depending on the specific model. Adding labor, total repair costs generally fall in the range of $150 to $450. Getting a quote from a local appliance repair service is recommended before proceeding.
Will resetting my Fisher & Paykel washer clear error code 163?
A basic power reset is unlikely to permanently clear error code 163 because the fault is caused by a physical open circuit on the Motor Controller PCB, not a temporary software or sensor glitch. The code may disappear briefly after a reset but will return once the washer attempts to operate the cold valve again. The underlying hardware issue must be corrected by replacing the Motor Controller module.

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