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Error code reference

Fisher & Paykel Washer Error Code 17

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What the 17 error code actually means

Your Fisher & Paykel washer has detected that its two main control boards are not communicating properly with each other. This can happen after a power flicker or surge and often clears up on its own after turning the machine fully off at the wall for a few seconds and restarting. If the problem keeps coming back, a technician will need to investigate the control boards or wiring.

Diagnostic procedure

The full 17 procedure

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1
First diagnostic step
Turn off at the wall and back on in 5 seconds. Restart. If persists, disable auto restart and retest for new fault code.
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Most common causes of 17

Ranked by how often they cause this code
  1. 1Transient power supply interruption
  2. 2Faulty wiring or loose connector between modules
  3. 3Failing Display Module
  4. 4Failing Motor Control Module
  5. 5Intermittent mains power quality issues

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Questions people ask about 17

What does 17 mean on a Fisher & Paykel washer?
Error code 17 means the Display Module and Motor Control Module are running out of sequence, which is a Phase 1 communication fault. The two control boards rely on a synchronized startup routine, and when they lose sync the machine stops and displays this code. It can be caused by a power fluctuation, a wiring issue, or a failing control module.
Is it safe to keep using my washer when error code 17 is showing?
The machine will not operate normally while displaying code 17, as it halts when this fault is detected. You should not attempt to force the machine through a cycle in this state. Resolve the fault first by power cycling and, if needed, having a technician inspect the control modules and wiring before resuming normal use.
How much does it cost to repair a Fisher & Paykel washer showing error code 17?
If the fault is resolved by a simple power cycle, there is no repair cost involved. If a wiring harness or connector repair is needed, labor costs typically range from $80 to $150 depending on your location. Replacement of a Display Module or Motor Control Module, if either is found to be faulty, generally adds parts costs in the range of $100 to $300 or more, plus labor.
Will resetting my Fisher & Paykel washer clear error code 17?
A full power cycle at the wall, turning the machine off and back on within 5 seconds, will often clear code 17 if the fault was caused by a transient power event. However, if the underlying cause is a hardware fault such as a failing module or loose wiring connection, the code will return after the reset. If the error persists, disable the auto restart feature and retest to see if a new, more specific fault code appears.
How do I fix error code 17 on a Fisher & Paykel washer?
Start by turning the washer off at the wall for a few seconds and then turning it back on to perform a full power reset, then restart the cycle. If the code returns, disable the auto restart function and run a cycle again to check for any new fault code that can help pinpoint the problem. If a new code appears or code 17 continues, the next steps involve inspecting the wiring harness between the Display Module and Motor Control Module and testing both modules for failure.

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