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Error code reference

Fisher & Paykel Washer Error Code 23

Phase 1

Fisher & Paykel codesFisher & Paykel washer codes
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What the 23 error code actually means

Your Fisher & Paykel washer has detected that two of its internal control boards stopped communicating properly and fell out of sync with each other. This often happens due to a brief power glitch and can sometimes be cleared by simply turning the washer off at the wall for a few seconds. If the error comes back after restarting, a technician will need to investigate the control boards or wiring further.

Diagnostic procedure

The full 23 procedure

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1
First diagnostic step
Turn off at the wall and back on after 5 seconds. If fault persists disable auto restart and retest for new fault code.
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Most common causes of 23

Ranked by how often they cause this code
  1. 1Temporary power disruption or voltage fluctuation
  2. 2Loose or damaged wiring harness connection
  3. 3Faulty Display Module
  4. 4Faulty Motor Controller
  5. 5Corrupted control data or firmware issue

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Questions people ask about 23

What does 23 mean on a Fisher & Paykel washer?
Error code 23 means the Display Module and Motor Controller are running out of sequence with each other. These two boards need to communicate in a coordinated pattern during operation, and when that synchronization breaks down, the washer stops and displays this fault. It can be caused by a power glitch, a wiring issue, or a failing control module.
How do I fix error code 23 on a Fisher & Paykel washer?
Start by switching the washer off at the wall and waiting 5 seconds, then turn it back on. If the code returns, disable the auto restart function and run the washer again to see if a new, more specific fault code appears. That secondary code will help narrow down whether the issue is with the Display Module, Motor Controller, or the wiring harness connecting them.
How much does it cost to repair a Fisher & Paykel washer showing error code 23?
If the fix is as simple as a power cycle, there is no cost. If wiring connections need to be reseated, a service call typically runs in the range of $80 to $150 for labor. Replacing a Display Module or Motor Controller can bring total repair costs into the $200 to $500 range depending on parts pricing and labor rates in your area.
Will resetting the washer clear error code 23?
A power cycle will sometimes clear fault code 23 if the cause was a temporary communication disruption. Turn the washer off at the wall and wait at least 5 seconds before turning it back on. If the fault returns after the reset, it points to an underlying hardware or wiring problem that needs further diagnosis.
Is it safe to keep using the washer when error code 23 appears?
The washer will typically stop operation when fault code 23 is active, which is a protective response. You should not attempt to force the machine to continue running while this fault is present. Address the fault by attempting a reset first, and have a technician inspect the control modules if the error persists.

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