mypros+
Error code reference

Fisher & Paykel Washer Error Code 231

MW GW link error

Fisher & Paykel codesFisher & Paykel washer codes

MW GW link error - component has failed on the display board (Phase 6).

First step from the service manual

Replace Display module.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

MyPros+ Max

Get the full diagnostic procedure for 231.

  • Step-by-step tests with expected resistance, voltage, and continuity values
  • Wiring diagram references and connector pinouts from the OEM service manual
  • Verified part numbers when replacement is required
Get the full procedure

$29/month · Cancel anytime · Or $9.95 3-day pass

What 231 means on a Fisher & Paykel washer

Error code 231 on a Fisher & Paykel washer indicates a MW GW link error, specifically signaling that a component on the display board has failed during Phase 6 of the machine's operational cycle. The MW GW link refers to the communication pathway between the main controller (MW) and the graphical or user interface module (GW). When this link fails, the machine cannot maintain reliable data exchange between the control board and the display assembly, causing the error to be thrown and normal operation to halt.

The display board in Fisher & Paykel washers handles user input, cycle selection, and status feedback. A failure on this board can stem from internal component degradation on the display PCB itself, corrupted firmware, or physical damage to the board. Connection issues between the display module and the main controller, such as loose ribbon cables or corroded connectors, can also disrupt the MW GW link and trigger this code. However, given that the first diagnostic step points directly to replacing the display module, the fault is most commonly isolated to the display board hardware rather than wiring or the main controller.

Phase 6 in the washer's operational sequence represents a specific stage of the cycle where this communication handshake is checked. A failure detected at this phase consistently points to the display module as the originating fault. Technicians should inspect the display board for visible damage, check all connectors between the display and main board, and proceed with display module replacement if no loose connections are found.

Source: manufacturer service documentation.

Common causes of 231

  1. 01

    Failed display board component

    Part replacement

    An internal component on the display PCB has failed, breaking the communication link between the display module and the main controller. This is the primary cause indicated by the error and requires display module replacement.

  2. 02

    Loose or disconnected ribbon cable

    Wiring / connection

    The ribbon cable or connector linking the display board to the main control board may have come loose or become partially disconnected, interrupting the MW GW communication link. Inspect and reseat all connectors before replacing the module.

  3. 03

    Corroded or damaged connectors

    Wiring / connection

    Moisture or age-related corrosion on the display board connectors can degrade signal integrity on the communication link. Visually inspect connector pins for oxidation or physical damage.

  4. 04

    Corrupted display board firmware

    Part replacement

    In some cases, firmware corruption on the display module can cause it to fail its communication handshake with the main controller at Phase 6. A board replacement typically resolves this since firmware is embedded in the module.

  5. 05

    Physical damage to the display module

    Part replacement

    Impact damage or liquid ingress into the display assembly can cause internal component failure. Examine the display board for burn marks, cracked components, or signs of moisture intrusion.

See the test procedure for each cause

Frequently asked questions about 231

What does 231 mean on a Fisher & Paykel washer?
Error code 231 on a Fisher & Paykel washer indicates a MW GW link error, meaning that a component on the display board has failed at Phase 6 of the machine's cycle. The communication link between the display module and the main controller has been lost. This is a hardware-level fault centered on the display assembly.
Can I fix error code 231 on my Fisher & Paykel washer myself?
The recommended fix is to replace the display module. A knowledgeable DIYer comfortable with disassembling appliance control panels and working with PCB assemblies may be able to complete this repair. However, if you are not confident working with electronic components, it is advisable to have a qualified technician perform the replacement to avoid causing further damage.
Is it safe to use my Fisher & Paykel washer while error 231 is showing?
You should not continue operating the washer while error 231 is active. The failed display board component disrupts communication between the display and the main controller, which means the machine cannot reliably receive or confirm user commands. Running the washer in this condition could result in unpredictable behavior during a cycle.
How much does it cost to fix error 231 on a Fisher & Paykel washer?
Repair costs will vary depending on parts availability and whether you use a professional technician or complete the repair yourself. Display module parts typically range from $80 to $200 or more depending on the specific model. If hiring a technician, labor costs will add to this, generally bringing the total repair range to $150 to $350 or higher.
Will resetting my Fisher & Paykel washer clear error code 231?
A simple power reset is unlikely to permanently clear error code 231 because the fault is caused by a failed hardware component on the display board rather than a transient software glitch. The error may temporarily disappear after a reset but will return once the washer attempts communication at Phase 6 again. Replacing the display module is the correct resolution.

Related Fisher & Paykel washer codes

All Fisher & Paykel washer codes
View all 175 Fisher & Paykel washer codes

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass