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Error code reference

Fisher & Paykel Washer Error Code 231

MW GW link error

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What the 231 error code actually means

Your Fisher & Paykel washer is showing error 231 because the display panel on the machine has developed an internal fault and is no longer communicating properly with the washer's main controller. This is a hardware failure inside the display unit itself. The washer will need the display module replaced to resolve the issue.

Diagnostic procedure

The full 231 procedure

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1
First diagnostic step
Replace Display module.
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Most common causes of 231

Ranked by how often they cause this code
  1. 1Failed display board component
  2. 2Loose or disconnected ribbon cable
  3. 3Corroded or damaged connectors
  4. 4Corrupted display board firmware
  5. 5Physical damage to the display module

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Questions people ask about 231

What does 231 mean on a Fisher & Paykel washer?
Error code 231 on a Fisher & Paykel washer indicates a MW GW link error, meaning that a component on the display board has failed at Phase 6 of the machine's cycle. The communication link between the display module and the main controller has been lost. This is a hardware-level fault centered on the display assembly.
Is it safe to use my Fisher & Paykel washer while error 231 is showing?
You should not continue operating the washer while error 231 is active. The failed display board component disrupts communication between the display and the main controller, which means the machine cannot reliably receive or confirm user commands. Running the washer in this condition could result in unpredictable behavior during a cycle.
Will resetting my Fisher & Paykel washer clear error code 231?
A simple power reset is unlikely to permanently clear error code 231 because the fault is caused by a failed hardware component on the display board rather than a transient software glitch. The error may temporarily disappear after a reset but will return once the washer attempts communication at Phase 6 again. Replacing the display module is the correct resolution.
Can I fix error code 231 on my Fisher & Paykel washer myself?
The recommended fix is to replace the display module. A knowledgeable DIYer comfortable with disassembling appliance control panels and working with PCB assemblies may be able to complete this repair. However, if you are not confident working with electronic components, it is advisable to have a qualified technician perform the replacement to avoid causing further damage.
How much does it cost to fix error 231 on a Fisher & Paykel washer?
Repair costs will vary depending on parts availability and whether you use a professional technician or complete the repair yourself. Display module parts typically range from $80 to $200 or more depending on the specific model. If hiring a technician, labor costs will add to this, generally bringing the total repair range to $150 to $350 or higher.

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