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Error code reference

Fisher & Paykel Washer Error Code 240

Hall out of order / RPS fault

Fisher & Paykel codesFisher & Paykel washer codes

Hall out of order / RPS fault - same as previous Hall Error faults (see fault code 130) or incorrect rotor fitted.

First step from the service manual

See fault code 130 directions; check correct rotor for this machine has been fitted.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What 240 means on a Fisher & Paykel washer

Error code 240 on a Fisher & Paykel washer indicates a Hall sensor fault, also referred to as an RPS (Rotor Position Sensor) fault. This error is functionally identical to fault code 130 and involves the same sensing system. The Hall sensor is a magnetic position sensor mounted near the motor rotor that monitors rotor position and speed by detecting changes in the magnetic field as the rotor spins. The motor control system relies on this continuous signal to properly time drive pulses and regulate spin speed. When the signal is absent, erratic, or outside expected parameters, the control board flags the fault and halts operation to prevent motor damage.

The causes of error 240 follow the same diagnostic path as fault code 130, covering wiring issues between the Hall sensor and the control board, a failed or damaged Hall sensor itself, and problems with the rotor's magnetic properties. One cause specific to error 240 is an incorrect rotor being fitted to the machine. Fisher & Paykel washers use direct-drive motors where the rotor contains embedded magnets that the Hall sensor reads. If a rotor from an incompatible model is installed, the magnetic pole count or spacing may not match what the control board expects, producing a persistent fault even though all components are otherwise functional.

Diagnosing this fault requires checking the wiring harness and connector integrity between the Hall sensor and the control board, inspecting the sensor itself for physical damage or contamination, and confirming that the rotor fitted to the machine is the correct part for that specific model. A rotor mismatch is especially worth investigating when the error appears after a previous repair involving motor or rotor replacement.

Source: manufacturer service documentation.

Common causes of 240

  1. 01

    Incorrect rotor fitted

    Part replacement

    If the washer's rotor was recently replaced with a part from an incompatible model, the magnet configuration may not match what the control board expects, causing a persistent Hall fault. Verify the rotor part number matches the specific Fisher & Paykel model being serviced.

  2. 02

    Damaged or disconnected Hall sensor wiring

    Wiring / connection

    The wiring harness between the Hall sensor and the control board is subject to vibration and wear. Inspect the harness and connectors for broken wires, corrosion, or loose connections that could interrupt the sensor signal.

  3. 03

    Failed Hall sensor

    Part replacement

    The Hall sensor itself can fail due to heat, moisture, or age, causing it to produce no signal or an erratic output. A failed sensor will need to be replaced to clear the fault.

  4. 04

    Rotor magnet damage or contamination

    Part replacement

    Physical damage to the rotor magnets or heavy contamination around the rotor area can disrupt the magnetic field the Hall sensor reads. Inspect the rotor magnets for cracking, chips, or debris buildup.

  5. 05

    Control board fault

    Part replacement

    If the sensor, wiring, and rotor all check out correctly, the motor control board may be failing to process the Hall sensor signal properly. This is the least common cause and should be investigated after ruling out all other possibilities.

See the test procedure for each cause

Frequently asked questions about 240

What does 240 mean on a Fisher & Paykel washer?
Error code 240 indicates a Hall sensor or RPS (Rotor Position Sensor) fault, meaning the control board cannot properly read the motor rotor's position. This error is treated the same as fault code 130 and can be caused by wiring problems, a faulty sensor, or an incorrect rotor fitted to the machine. The washer will not operate normally until the underlying cause is identified and corrected.
Can I fix error code 240 myself?
Some causes, like a loose wiring connector, can be addressed by a confident DIYer with basic mechanical skills. However, diagnosing whether the rotor is incorrect for the model, or testing the Hall sensor output, requires familiarity with the machine's motor assembly and wiring. If a previous repair involved the rotor or motor, start by verifying the correct rotor part was installed.
Is it safe to keep using my washer with error code 240 showing?
No, the washer displays this fault because the motor control system cannot reliably monitor rotor position, which it needs to safely drive the motor. Attempting to force the machine to run in this state risks damaging the motor or control board. The washer should remain out of service until the fault is resolved.
Will resetting the washer clear error code 240?
A reset may temporarily clear the stored fault code, but the error will return as soon as the washer attempts to run and the control board again fails to receive a valid Hall sensor signal. A reset does not address the underlying hardware problem, so a full diagnosis is necessary for a permanent fix.
How much does it cost to repair error code 240 on a Fisher & Paykel washer?
Repair costs vary depending on the root cause. Wiring repairs or connector replacements are typically on the lower end of the cost range. A replacement Hall sensor or correct rotor part will add parts costs to the labor. If the motor control board requires replacement, costs will be significantly higher, generally ranging from moderate to expensive depending on parts availability and labor rates in your area.

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