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Error code reference

Fisher & Paykel Washer Error Code 245

Smart pump stall

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What the 245 error code actually means

Your washer's drain pump has stopped spinning properly during a wash or drain cycle, and the machine has shut down to protect itself. This could be caused by something stuck inside the pump, a worn-out pump motor, or an electrical problem with the pump or control board. The washer cannot complete its cycle until the issue is diagnosed and resolved.

Diagnostic procedure

The full 245 procedure

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1
First diagnostic step
Check the resistance of the pump stator. Resistance per phase: 8.1Ω +/- 10% (16.2Ω +/- 10% across any two phases).
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 245

Ranked by how often they cause this code
  1. 1Foreign object blocking the pump impeller
  2. 2Stator winding failure
  3. 3Seized pump bearing or rotor
  4. 4Failed main control board
  5. 5Wiring harness fault between board and pump

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Questions people ask about 245

What does 245 mean on a Fisher & Paykel washer?
Error code 245 indicates a smart pump stall, meaning the drain pump motor has stopped rotating or lost torque during normal operation. The washer's control system detected that the pump was not spinning as expected and halted the cycle. This fault can stem from a blocked impeller, a failed pump stator, or a control board issue.
Will resetting the washer clear error code 245?
A reset may temporarily clear the code and allow the machine to attempt another cycle, but if the underlying fault persists the error will return. Error 245 is caused by a real mechanical or electrical condition, not a software glitch, so the root cause must be corrected for the machine to operate reliably. Use the reset only as a way to confirm the repair was successful after servicing.
How much does it cost to repair error code 245 on a Fisher & Paykel washer?
Repair costs vary depending on the cause. Clearing a blocked impeller has no parts cost and minimal labor if done yourself. A replacement pump assembly typically runs in the range of $80 to $200 for the part alone, while a main control board can range from $150 to $400 or more. Professional labor charges will add to these figures depending on your location and service provider.
Can I fix error code 245 myself on a Fisher & Paykel washer?
Some causes are DIY-friendly. Clearing a blocked pump filter or impeller requires no special tools and should be the first step. If the blockage is clear, you will need a multimeter to check stator resistance: each phase should read 8.1 ohms plus or minus 10%, and across any two phases the reading should be 16.2 ohms plus or minus 10%. Winding or board faults typically require part replacement, which is more involved but achievable for experienced DIYers.
Is it safe to use my Fisher & Paykel washer when error 245 is showing?
You should not continue using the washer while this fault is active. A stalled drain pump means water may not be evacuating properly, which can lead to flooding or damage to internal components. The machine has halted the cycle as a protective measure, and operating it repeatedly in a fault state can cause additional wear on the control board and wiring.

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