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Error code reference

Fisher & Paykel Washer Error Code 245

Smart pump stall

Smart pump stall: pump stalling during normal operation.

First step from the service manual

Check the resistance of the pump stator. Resistance per phase: 8.1Ω +/- 10% (16.2Ω +/- 10% across any two phases).

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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  • Step-by-step tests with expected resistance, voltage, and continuity values
  • Wiring diagram references and connector pinouts from the OEM service manual
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What 245 means on a Fisher & Paykel washer

Error code 245 on a Fisher & Paykel washer indicates a smart pump stall condition, meaning the drain pump motor has stopped rotating or has lost sufficient torque during an active drain cycle. The washer's control system continuously monitors pump motor feedback and detects when the pump shaft has seized or slowed beyond acceptable limits. This is not simply a blocked drain situation; the fault specifically points to the pump's internal stator and rotor assembly failing to maintain proper operation under load.

The smart pump uses a brushless DC motor design where the stator windings drive the rotor magnetically. Each phase of the stator should measure 8.1 ohms plus or minus 10%, which gives an acceptable range of roughly 7.3 to 8.9 ohms per phase. When checking across any two phases, the expected resistance is 16.2 ohms plus or minus 10%, or approximately 14.6 to 17.8 ohms. Readings outside these ranges indicate a winding fault, partial short, or open circuit within the stator itself.

A pump stall can result from both mechanical and electrical failures. Mechanical causes include foreign objects lodged in the pump impeller, a seized bearing, or a worn rotor that no longer spins freely. Electrical causes include degraded stator windings or a failed pump control circuit on the main board. Because the control board drives the pump and also reads its feedback signals, a board fault can produce this error even when the pump itself is physically sound.

Source: manufacturer service documentation.

Common causes of 245

  1. 01

    Foreign object blocking the pump impeller

    Wiring / connection

    Coins, debris, or small garments can lodge in the pump impeller and physically prevent it from spinning. Inspect and clear the pump filter and impeller housing before testing any electrical components.

  2. 02

    Stator winding failure

    Part replacement

    A degraded or open stator winding will produce resistance readings outside the 8.1 ohms per phase or 16.2 ohms across two phases specification. Replace the pump assembly if readings fall outside the 10% tolerance range.

  3. 03

    Seized pump bearing or rotor

    Part replacement

    The pump rotor can seize due to corrosion, wear, or long-term debris ingestion. If the impeller cannot be rotated by hand after clearing obstructions, the pump motor has failed mechanically and requires replacement.

  4. 04

    Failed main control board

    Part replacement

    The control board supplies power to the pump and reads its feedback signals. If the pump stator tests within specification and no blockage is present, a faulty board output circuit may be triggering the stall fault.

  5. 05

    Wiring harness fault between board and pump

    Wiring / connection

    Damaged, corroded, or loose connector pins in the wiring harness running to the pump can interrupt the drive signal or feedback loop, causing a false stall detection. Inspect all connectors and wire insulation at the pump and control board.

See the test procedure for each cause

Frequently asked questions about 245

What does 245 mean on a Fisher & Paykel washer?
Error code 245 indicates a smart pump stall, meaning the drain pump motor has stopped rotating or lost torque during normal operation. The washer's control system detected that the pump was not spinning as expected and halted the cycle. This fault can stem from a blocked impeller, a failed pump stator, or a control board issue.
Can I fix error code 245 myself on a Fisher & Paykel washer?
Some causes are DIY-friendly. Clearing a blocked pump filter or impeller requires no special tools and should be the first step. If the blockage is clear, you will need a multimeter to check stator resistance: each phase should read 8.1 ohms plus or minus 10%, and across any two phases the reading should be 16.2 ohms plus or minus 10%. Winding or board faults typically require part replacement, which is more involved but achievable for experienced DIYers.
Will resetting the washer clear error code 245?
A reset may temporarily clear the code and allow the machine to attempt another cycle, but if the underlying fault persists the error will return. Error 245 is caused by a real mechanical or electrical condition, not a software glitch, so the root cause must be corrected for the machine to operate reliably. Use the reset only as a way to confirm the repair was successful after servicing.
Is it safe to use my Fisher & Paykel washer when error 245 is showing?
You should not continue using the washer while this fault is active. A stalled drain pump means water may not be evacuating properly, which can lead to flooding or damage to internal components. The machine has halted the cycle as a protective measure, and operating it repeatedly in a fault state can cause additional wear on the control board and wiring.
How much does it cost to repair error code 245 on a Fisher & Paykel washer?
Repair costs vary depending on the cause. Clearing a blocked impeller has no parts cost and minimal labor if done yourself. A replacement pump assembly typically runs in the range of $80 to $200 for the part alone, while a main control board can range from $150 to $400 or more. Professional labor charges will add to these figures depending on your location and service provider.

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