Fisher & Paykel Washer Error Code 245
Smart pump stall
Smart pump stall: pump stalling during normal operation.
First step from the service manual
Check the resistance of the pump stator. Resistance per phase: 8.1Ω +/- 10% (16.2Ω +/- 10% across any two phases).
The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.
Get the full diagnostic procedure for 245.
- Step-by-step tests with expected resistance, voltage, and continuity values
- Wiring diagram references and connector pinouts from the OEM service manual
- Verified part numbers when replacement is required
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What 245 means on a Fisher & Paykel washer
Error code 245 on a Fisher & Paykel washer indicates a smart pump stall condition, meaning the drain pump motor has stopped rotating or has lost sufficient torque during an active drain cycle. The washer's control system continuously monitors pump motor feedback and detects when the pump shaft has seized or slowed beyond acceptable limits. This is not simply a blocked drain situation; the fault specifically points to the pump's internal stator and rotor assembly failing to maintain proper operation under load.
The smart pump uses a brushless DC motor design where the stator windings drive the rotor magnetically. Each phase of the stator should measure 8.1 ohms plus or minus 10%, which gives an acceptable range of roughly 7.3 to 8.9 ohms per phase. When checking across any two phases, the expected resistance is 16.2 ohms plus or minus 10%, or approximately 14.6 to 17.8 ohms. Readings outside these ranges indicate a winding fault, partial short, or open circuit within the stator itself.
A pump stall can result from both mechanical and electrical failures. Mechanical causes include foreign objects lodged in the pump impeller, a seized bearing, or a worn rotor that no longer spins freely. Electrical causes include degraded stator windings or a failed pump control circuit on the main board. Because the control board drives the pump and also reads its feedback signals, a board fault can produce this error even when the pump itself is physically sound.
Source: manufacturer service documentation.
Common causes of 245
- 01
Foreign object blocking the pump impeller
Wiring / connectionCoins, debris, or small garments can lodge in the pump impeller and physically prevent it from spinning. Inspect and clear the pump filter and impeller housing before testing any electrical components.
- 02
Stator winding failure
Part replacementA degraded or open stator winding will produce resistance readings outside the 8.1 ohms per phase or 16.2 ohms across two phases specification. Replace the pump assembly if readings fall outside the 10% tolerance range.
- 03
Seized pump bearing or rotor
Part replacementThe pump rotor can seize due to corrosion, wear, or long-term debris ingestion. If the impeller cannot be rotated by hand after clearing obstructions, the pump motor has failed mechanically and requires replacement.
- 04
Failed main control board
Part replacementThe control board supplies power to the pump and reads its feedback signals. If the pump stator tests within specification and no blockage is present, a faulty board output circuit may be triggering the stall fault.
- 05
Wiring harness fault between board and pump
Wiring / connectionDamaged, corroded, or loose connector pins in the wiring harness running to the pump can interrupt the drive signal or feedback loop, causing a false stall detection. Inspect all connectors and wire insulation at the pump and control board.
Frequently asked questions about 245
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