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Error code reference

Fisher & Paykel Washer Error Code 247

Smart pump flapper fault

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What the 247 error code actually means

Your Fisher & Paykel washer detected that water was draining out during a part of the cycle when it should have been circulating back into the drum. This is caused by a small valve inside the pump that appears to be stuck in the wrong position. The washer stopped the cycle to prevent potential damage and alert you to this issue.

Diagnostic procedure

The full 247 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check for free movement of the flapper valve (replace if broken or damaged).
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Most common causes of 247

Ranked by how often they cause this code
  1. 1Flapper valve stuck in drain position
  2. 2Broken or cracked flapper valve
  3. 3Debris lodged around the flapper
  4. 4Smart pump assembly failure

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Questions people ask about 247

What does 247 mean on a Fisher & Paykel washer?
Error code 247 indicates a smart pump flapper fault. The washer detected a water level drop during the recirculation phase, meaning water that should have been circulated back into the drum was instead draining out. This points to the flapper valve inside the smart pump being stuck in or unable to leave the drain position.
Is it safe to keep using my Fisher & Paykel washer when error code 247 appears?
It is not recommended to continue running wash cycles with code 247 active. The fault means water is draining when it should not be, which can interrupt cycle completion and potentially leave laundry insufficiently rinsed. Addressing the flapper fault before continued use is the safest course of action.
How much does it cost to repair Fisher & Paykel washer error code 247?
If only cleaning is required to free a stuck flapper, the repair cost may be minimal. If the flapper valve or the broader smart pump assembly needs replacement, parts and labor costs can range from roughly $80 to $300 or more depending on the specific components needed and local labor rates.
Can I fix error code 247 on my Fisher & Paykel washer myself?
In some cases, yes. Start by inspecting the flapper valve inside the smart pump for debris or obstructions that may be preventing free movement, and clear any blockages you find. If the flapper is physically broken or cracked, it will need to be replaced, which is a more involved repair but manageable for a confident DIYer with the correct replacement part.
Will resetting my Fisher & Paykel washer clear error code 247?
A reset may temporarily clear the code and allow the machine to attempt another cycle, but if the flapper valve is stuck or damaged, the fault will return as soon as the recirculation phase is reached again. A reset is not a fix; the underlying flapper issue must be diagnosed and corrected.

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