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Error code reference

Fisher & Paykel Washer Error Code 247

Smart pump flapper fault

Fisher & Paykel codesFisher & Paykel washer codes

Smart pump flapper fault: water level drop detected during recirculation phase; flapper likely stuck in drain position.

First step from the service manual

Check for free movement of the flapper valve (replace if broken or damaged).

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What 247 means on a Fisher & Paykel washer

Error code 247 on a Fisher & Paykel washer indicates a smart pump flapper fault. Specifically, the control system has detected an unexpected drop in water level during the recirculation phase of the wash cycle. During recirculation, water should be pumped up and back into the drum rather than drained out. If the water level falls during this phase, it signals that water is escaping through the drain path when it should not be.

The component at the center of this fault is the flapper valve inside the smart pump assembly. This flapper is designed to redirect water flow depending on the current cycle phase, routing it either back into the tub for recirculation or out through the drain for pumping. When the flapper becomes stuck in the drain position, water that should be recirculated is instead routed out of the machine, causing the control board to register a water level drop and trigger code 247.

The most common cause of this fault is a flapper valve that is physically stuck, broken, or damaged and can no longer move freely between positions. Debris, wear, or physical breakage can all prevent the flapper from seating correctly in the recirculate position. The first diagnostic step is to inspect the flapper for free and unobstructed movement, and to replace it if it is cracked, warped, or otherwise compromised.

Source: manufacturer service documentation.

Common causes of 247

  1. 01

    Flapper valve stuck in drain position

    Wiring / connection

    The flapper inside the smart pump assembly has become physically stuck open toward the drain side, preventing water from being redirected back into the tub during recirculation. Inspect the flapper for freedom of movement by hand; it should pivot easily without resistance.

  2. 02

    Broken or cracked flapper valve

    Part replacement

    Physical damage such as cracks, warping, or fractures in the flapper can prevent it from sealing properly in the recirculate position, allowing water to bypass into the drain path. A visual inspection will typically reveal any visible damage to the flapper body.

  3. 03

    Debris lodged around the flapper

    Wiring / connection

    Foreign objects such as lint, small garment items, or debris from wash loads can become trapped around the flapper valve and prevent it from moving or seating correctly. Cleaning the pump housing and flapper area may resolve the fault if no physical damage is present.

  4. 04

    Smart pump assembly failure

    Part replacement

    In some cases, the pump assembly itself may be mechanically worn or internally damaged, preventing the flapper from being actuated correctly during cycle transitions. If the flapper moves freely and shows no damage, the broader pump assembly may need evaluation.

See the test procedure for each cause

Frequently asked questions about 247

What does 247 mean on a Fisher & Paykel washer?
Error code 247 indicates a smart pump flapper fault. The washer detected a water level drop during the recirculation phase, meaning water that should have been circulated back into the drum was instead draining out. This points to the flapper valve inside the smart pump being stuck in or unable to leave the drain position.
Can I fix error code 247 on my Fisher & Paykel washer myself?
In some cases, yes. Start by inspecting the flapper valve inside the smart pump for debris or obstructions that may be preventing free movement, and clear any blockages you find. If the flapper is physically broken or cracked, it will need to be replaced, which is a more involved repair but manageable for a confident DIYer with the correct replacement part.
Is it safe to keep using my Fisher & Paykel washer when error code 247 appears?
It is not recommended to continue running wash cycles with code 247 active. The fault means water is draining when it should not be, which can interrupt cycle completion and potentially leave laundry insufficiently rinsed. Addressing the flapper fault before continued use is the safest course of action.
Will resetting my Fisher & Paykel washer clear error code 247?
A reset may temporarily clear the code and allow the machine to attempt another cycle, but if the flapper valve is stuck or damaged, the fault will return as soon as the recirculation phase is reached again. A reset is not a fix; the underlying flapper issue must be diagnosed and corrected.
How much does it cost to repair Fisher & Paykel washer error code 247?
If only cleaning is required to free a stuck flapper, the repair cost may be minimal. If the flapper valve or the broader smart pump assembly needs replacement, parts and labor costs can range from roughly $80 to $300 or more depending on the specific components needed and local labor rates.

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