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Error code reference

Fisher & Paykel Washer Error Code 248

SmartPump top up fault

Fisher & Paykel codesFisher & Paykel washer codes

SmartPump top up fault - more than 6 top-up attempts during recirculation, flapper valve not closing fully.

First step from the service manual

Clean foreign objects from pump, especially flapper and drain/recirc port areas.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What 248 means on a Fisher & Paykel washer

Error code 248 on a Fisher & Paykel washer indicates a SmartPump top-up fault. During the recirculation phase of a wash cycle, the SmartPump is responsible for recirculating water through the drum. To maintain the correct water level, the system performs top-up cycles as needed. When the washer detects more than 6 top-up attempts during a single recirculation phase, it triggers error 248 and halts the cycle. This excessive top-up count signals that the system cannot maintain water level, pointing directly to the flapper valve inside the pump assembly.

The flapper valve is a small internal component within the SmartPump that controls the direction of water flow between the drain and recirculation ports. When functioning correctly, it seals the drain port during recirculation to keep water in the drum. If foreign objects such as lint, coins, hair, or small garment items become lodged near the flapper or in the drain and recirculation port areas, the valve cannot close completely. This allows water to bleed out through the drain path even while the pump attempts to recirculate, causing a continuous drop in water level and triggering repeated top-up cycles.

The primary diagnostic step is a thorough inspection and cleaning of the pump assembly, focusing on the flapper valve and both the drain port and recirculation port areas. Debris accumulation is the most common culprit and is often resolved without replacing any parts. If cleaning does not resolve the fault, the flapper valve itself may be damaged or deformed, requiring pump service or replacement to restore proper sealing and directional flow control.

Source: manufacturer service documentation.

Common causes of 248

  1. 01

    Foreign debris blocking the flapper valve

    Wiring / connection

    Small items like coins, lint, hair, or fabric scraps can lodge near the flapper valve and prevent it from closing fully. Inspecting and cleaning the pump, flapper, and surrounding ports is the first and most important step.

  2. 02

    Debris in the drain or recirculation port

    Wiring / connection

    Buildup in the drain port or recirculation port can obstruct the flapper valve's movement or create a gap that allows water to escape. Clearing these ports often restores proper valve sealing.

  3. 03

    Damaged or deformed flapper valve

    Part replacement

    If the flapper valve has been warped, cracked, or torn, it will not seal the drain port during recirculation even after cleaning. A damaged flapper requires pump repair or replacement.

  4. 04

    Worn or failed SmartPump assembly

    Part replacement

    Extended use or damage from foreign objects can degrade the pump assembly beyond what cleaning can address. In this case, the full pump unit may need to be serviced or replaced.

See the test procedure for each cause

Frequently asked questions about 248

What does 248 mean on a Fisher & Paykel washer?
Error 248 is a SmartPump top-up fault. It means the washer attempted more than 6 top-up cycles during the recirculation phase because water level kept dropping. This is caused by the internal flapper valve in the pump not closing fully, usually due to a foreign object blocking it. The machine stops the cycle to prevent damage.
How do I fix error 248 on my Fisher & Paykel washer?
Start by cleaning the SmartPump, paying close attention to the flapper valve and the drain and recirculation port areas. Remove any foreign objects such as coins, lint, or small fabric pieces that may be preventing the flapper from sealing. If cleaning resolves the blockage, the error should clear on the next cycle. If the flapper itself is damaged, the pump will need to be repaired or replaced.
Will resetting my Fisher & Paykel washer clear error 248?
A reset may clear the displayed error temporarily, but if the underlying cause is not addressed, the fault will return as soon as the washer attempts another recirculation cycle. The flapper valve issue must be resolved by cleaning or repairing the pump before the machine will operate normally again.
Is it safe to keep using my washer when error 248 appears?
You should not continue running cycles when error 248 is active. The machine has already stopped itself because it cannot maintain the correct water level during recirculation. Attempting to force cycles without addressing the pump issue could lead to poor wash results and potential strain on other components.
How much does it cost to repair a Fisher & Paykel washer showing error 248?
If the fault is caused by debris blocking the flapper valve, the repair may cost nothing beyond your time for a DIY cleaning. If a technician is needed to access and clean the pump, expect a service call fee in the range of $80 to $150. If the pump assembly requires replacement, parts and labor combined could range from $200 to $450 depending on your location and the technician's rates.

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