Fisher & Paykel Washer Error Code 249

Error code 249 is a SmartPump timeout fault. It means the washer detected no change in water level for 3 consecutive minutes while trying to drain. The control board stops the cycle and displays this code to indicate a blockage or restriction in the pump system. The most common causes are a kinked drain hose, a clogged pump filter, or a foreign object in the pump impeller.

It is not recommended to continue running the washer while error 249 is active. The machine has already halted the cycle because it cannot drain properly, and forcing another cycle could leave standing water in the drum or stress the pump motor further. Resolve the drainage blockage before resuming normal use.

Resetting the washer may clear the displayed code temporarily, but it will not resolve the underlying problem. If the blockage or restriction causing the drainage failure is still present, the fault will return as soon as the machine attempts to drain again. The physical cause must be identified and corrected before the error will stay cleared.

Start by checking the drain hose for any kinks or tight bends, and straighten it if needed. Next, locate and clean the pump filter or coin trap, removing any lint, coins, or debris. If the error persists after those steps, check the pump impeller for obstructions and verify that the household standpipe is not blocked or causing a siphon. If everything in the drain circuit appears clear and the fault continues, the drain pump motor may need to be tested and potentially replaced.

If the cause is a kinked hose or a clogged filter, the repair costs nothing beyond your time. If a foreign object has jammed the pump impeller and a technician is needed, expect a service call fee in the range of $80 to $150. Replacing a failed drain pump assembly, including parts and labor, typically runs between $150 and $350 depending on your location and parts availability.