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Error code reference

Fisher & Paykel Washer Error Code 25

Phase 5 IW LCD Initialisation Error

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What the 25 error code actually means

Your Fisher & Paykel washer is showing error 25 because the display screen failed its startup self-check and cannot work correctly. The control panel and its screen are not communicating properly, so the washer stops before completing startup. This is a display hardware problem and typically requires a new display panel assembly to fix.

Diagnostic procedure

The full 25 procedure

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1
First diagnostic step
Replace IW Display Module.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 25

Ranked by how often they cause this code
  1. 1Failed LCD Panel Within Display Module
  2. 2Degraded Internal Display Module Connections
  3. 3Corrupted Display Initialisation Firmware
  4. 4Moisture or Contamination on Display Assembly

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Questions people ask about 25

What does 25 mean on a Fisher & Paykel washer?
Error code 25 is a Phase 5 IW LCD Initialisation Error. It means the Intuitive Display module ran its startup self-check and the LCD failed to initialise correctly. The washer will not proceed past this point until the fault is resolved. The recommended fix is replacement of the IW Display Module.
Is it safe to use my Fisher & Paykel washer when error 25 is showing?
Error 25 prevents the washer from completing its startup sequence, so the machine will not run a wash cycle while the fault is active. There is no immediate safety hazard, but the appliance is non-functional until the display module issue is corrected. Do not attempt to bypass the display fault to force the washer to operate.
How much does it cost to fix error code 25 on a Fisher & Paykel washer?
The cost to fix error 25 depends on whether you use a technician or complete the repair yourself. A replacement IW Display Module typically falls in the range of $80 to $200 depending on the model and supplier. If a technician is used, labour costs will add to the total, bringing the overall repair estimate to roughly $150 to $350 or more depending on your location and service rates.
Can I fix error code 25 myself on a Fisher & Paykel washer?
Resolving error 25 requires replacing the IW Display Module, which involves accessing and disconnecting the display assembly. A confident DIYer with basic appliance repair experience can complete this task, but it does require sourcing the correct replacement display module for the specific model. If you are not comfortable working with electronic assemblies, a qualified technician is recommended.
Will resetting my Fisher & Paykel washer clear error code 25?
A power cycle reset is unlikely to permanently clear error 25 because the fault is caused by a hardware failure within the LCD display module. The error will return each time the display runs its initialisation sequence on startup. A reset may temporarily clear the code but the underlying component fault must be addressed for a lasting repair.

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