mypros+
Error code reference

Fisher & Paykel Washer Error Code 25

Phase 5 IW LCD Initialisation Error

Fisher & Paykel codesFisher & Paykel washer codes

Phase 5 IW LCD Initialisation Error - The Intuitive Display has detected a problem with the LCD.

First step from the service manual

Replace IW Display Module.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

MyPros+ Max

Get the full diagnostic procedure for 25.

  • Step-by-step tests with expected resistance, voltage, and continuity values
  • Wiring diagram references and connector pinouts from the OEM service manual
  • Verified part numbers when replacement is required
Get the full procedure

$29/month · Cancel anytime · Or $9.95 3-day pass

What 25 means on a Fisher & Paykel washer

Error code 25 on a Fisher & Paykel washer is a Phase 5 IW LCD Initialisation Error. This code is generated by the Intuitive Display module during its startup sequence. During initialisation, the display controller runs a self-check on the LCD hardware. If the LCD fails to respond correctly or produces an unexpected signal state during this check, the system flags error 25 and halts normal operation. The fault is contained within the display assembly itself rather than the main control board or motor circuit.

The LCD initialisation sequence is a communication handshake between the display controller and the liquid crystal panel. A failure at this stage typically indicates that the LCD panel is not receiving proper drive signals, has an internal hardware fault, or that the internal connections between the controller and the LCD have degraded. This can manifest as a blank screen, a partially lit screen, or a display that freezes during startup before the washer accepts any user input.

Because the error is isolated to the Intuitive Display module, the primary and recommended corrective action is replacement of the entire IW Display Module assembly. Attempting to repair the LCD panel itself at the component level is generally not practical in a field service context. The display module integrates the controller, LCD, and user interface elements as a single serviceable unit, so swapping the assembly is the most reliable path to resolving error code 25.

Source: manufacturer service documentation.

Common causes of 25

  1. 01

    Failed LCD Panel Within Display Module

    Part replacement

    The LCD panel inside the Intuitive Display module has an internal hardware fault, causing it to fail the initialisation check at startup. This is the most direct cause of error 25 and is resolved by replacing the IW Display Module.

  2. 02

    Degraded Internal Display Module Connections

    Part replacement

    Internal ribbon cable or solder connections within the display module can degrade over time due to vibration or heat cycling, breaking the signal path between the display controller and the LCD. This presents identically to an LCD failure and is addressed by replacing the module.

  3. 03

    Corrupted Display Initialisation Firmware

    Wiring / connection

    In some cases the firmware or program data within the display controller can become corrupted, causing the LCD initialisation sequence to fail even if the hardware is intact. If a firmware reload option is available, this should be explored before replacing the module.

  4. 04

    Moisture or Contamination on Display Assembly

    Part replacement

    Water ingress or detergent residue reaching the display module can cause intermittent or permanent LCD initialisation failures. Inspect the display housing for signs of moisture before fitting a replacement module.

See the test procedure for each cause

Frequently asked questions about 25

What does 25 mean on a Fisher & Paykel washer?
Error code 25 is a Phase 5 IW LCD Initialisation Error. It means the Intuitive Display module ran its startup self-check and the LCD failed to initialise correctly. The washer will not proceed past this point until the fault is resolved. The recommended fix is replacement of the IW Display Module.
Can I fix error code 25 myself on a Fisher & Paykel washer?
Resolving error 25 requires replacing the IW Display Module, which involves accessing and disconnecting the display assembly. A confident DIYer with basic appliance repair experience can complete this task, but it does require sourcing the correct replacement display module for the specific model. If you are not comfortable working with electronic assemblies, a qualified technician is recommended.
Is it safe to use my Fisher & Paykel washer when error 25 is showing?
Error 25 prevents the washer from completing its startup sequence, so the machine will not run a wash cycle while the fault is active. There is no immediate safety hazard, but the appliance is non-functional until the display module issue is corrected. Do not attempt to bypass the display fault to force the washer to operate.
Will resetting my Fisher & Paykel washer clear error code 25?
A power cycle reset is unlikely to permanently clear error 25 because the fault is caused by a hardware failure within the LCD display module. The error will return each time the display runs its initialisation sequence on startup. A reset may temporarily clear the code but the underlying component fault must be addressed for a lasting repair.
How much does it cost to fix error code 25 on a Fisher & Paykel washer?
The cost to fix error 25 depends on whether you use a technician or complete the repair yourself. A replacement IW Display Module typically falls in the range of $80 to $200 depending on the model and supplier. If a technician is used, labour costs will add to the total, bringing the overall repair estimate to roughly $150 to $350 or more depending on your location and service rates.

Related Fisher & Paykel washer codes

All Fisher & Paykel washer codes
View all 175 Fisher & Paykel washer codes

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass