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Error code reference

Fisher & Paykel Washer Error Code 250

SmartPump loss of sync-pump not starting, usually caused by an object under or on top of the impeller causing motor stall.

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What the 250 error code actually means

Your Fisher & Paykel washer is showing an error because the drain pump is not spinning when it should be. In most cases, something small like a coin or piece of debris is stuck inside the pump and physically blocking it from turning. Clearing out that obstruction usually resolves the problem.

Diagnostic procedure

The full 250 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check the resistance of the pump stator: 8.1 ohms +/- 10% per phase (16.2 ohms +/- 10% across any two phases).
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 250

Ranked by how often they cause this code
  1. 1Foreign object jamming the impeller
  2. 2Failed pump stator winding
  3. 3Seized pump rotor
  4. 4Wiring harness fault to the pump
  5. 5Control board failure

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Questions people ask about 250

What does 250 mean on a Fisher & Paykel washer?
Error 250 means the SmartPump has lost synchronization, which the washer detects as the pump motor failing to start or stalling during operation. The most common cause is a physical obstruction such as a coin or debris jammed under or on top of the impeller. Less commonly, it can indicate a failed pump stator winding or a control board fault.
Will resetting the washer clear error code 250?
A reset may clear the error temporarily, but if the underlying cause such as a jammed impeller or failed stator winding is not resolved, the code will return as soon as the washer attempts to drain again. Resetting without addressing the root cause is not a permanent fix.
How much does it cost to repair error 250 on a Fisher & Paykel washer?
If the fix is simply removing a foreign object from the pump, the repair may cost little to nothing beyond a service call fee, typically in the range of $75 to $150. If the pump assembly needs replacement, parts and labor combined generally run between $150 and $350 depending on your location and service provider. A control board replacement, if required, will typically cost more.
How do I fix error code 250 on my Fisher & Paykel washer?
Start by accessing the pump housing and inspecting the impeller for foreign objects. Remove any debris and attempt to spin the impeller by hand to confirm it moves freely. If the impeller is clear, test the pump stator resistance: each phase should read 8.1 ohms plus or minus 10%, and any two phases across each other should read 16.2 ohms plus or minus 10%. Replace the pump if the readings are out of range.
Is it safe to use my Fisher & Paykel washer while error 250 is active?
You should not run the washer with an active error 250. If the drain pump cannot operate, water will not be evacuated from the drum properly, which can lead to flooding, incomplete cycles, and potential damage to other components. Address the fault before resuming normal use.

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