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Error code reference

Fisher & Paykel Washer Error Code 33

Phase 1 Water Valve Fault

Phase 1 Water Valve Fault - The Module has detected a water valve fault.

First step from the service manual

Check that both valves are connected up properly.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What 33 means on a Fisher & Paykel washer

Error code 33 on a Fisher & Paykel washer indicates a Phase 1 Water Valve Fault. The control module has detected an electrical or mechanical fault in the water valve circuit during the fill phase of the wash cycle. The water inlet valve system is responsible for controlling the flow of hot and cold water into the drum, and the module continuously monitors the valve circuit for correct operation. When the detected conditions fall outside expected parameters, the fault is logged and the cycle is interrupted.

The most likely starting point for diagnosis is confirming that both water inlet valves are properly connected to the wiring harness. A loose or disconnected electrical connector at either valve solenoid will immediately trigger this fault code, as the module will detect an open or abnormal circuit. Beyond connectivity, the fault can stem from a failed valve solenoid coil, which may show as an open circuit or incorrect resistance when tested with a multimeter.

Additional causes include wiring damage between the control module and the valve assembly, such as chafed insulation, broken wire strands, or corroded terminals. A failed control module that is incorrectly reading or sending signals to the valve circuit is also possible, though this is a less common cause. Systematic diagnosis starting at the valve connectors and working back toward the module will usually identify the fault point efficiently.

Source: manufacturer service documentation.

Common causes of 33

  1. 01

    Disconnected or loose valve connector

    Wiring / connection

    The electrical connector at one or both water inlet valves may be loose or fully disconnected. Inspect both valve solenoid connectors visually and reseat them firmly before further diagnosis.

  2. 02

    Failed water inlet valve solenoid

    Part replacement

    The solenoid coil inside the water inlet valve can burn out or develop an open circuit, causing the module to detect a fault. Testing the solenoid with a multimeter for continuity and correct resistance will confirm this failure.

  3. 03

    Damaged wiring or corroded terminals

    Wiring / connection

    Wiring between the control module and the valve assembly can suffer from chafing, broken strands, or corrosion at the terminals. Inspect the harness along its full length and check terminal condition at both ends.

  4. 04

    Faulty control module

    Part replacement

    If the valve and all wiring test correctly, the control module itself may be misreading or failing to properly drive the valve circuit. This is typically confirmed only after all other components check out.

See the test procedure for each cause

Frequently asked questions about 33

What does 33 mean on a Fisher & Paykel washer?
Error code 33 means the control module has detected a Phase 1 Water Valve Fault. This indicates a problem in the water inlet valve circuit, which controls how water enters the machine. The fault could be caused by a loose connection, a failed valve solenoid, damaged wiring, or in rarer cases a faulty control module. The washer will not continue the cycle until the fault is addressed.
How do I fix error code 33 on a Fisher & Paykel washer?
Start by checking that the electrical connectors at both water inlet valves are securely seated. If the connectors are properly attached, use a multimeter to test each valve solenoid for continuity. If a solenoid tests as open circuit, the valve assembly will need to be replaced. If the valves test correctly, inspect the wiring harness for damage or corroded terminals between the valves and the control module.
Is it safe to keep using my washer when error code 33 appears?
It is not recommended to continue running the washer while error code 33 is active. The machine has detected a fault in the water valve circuit, and operating it without resolving the issue could lead to improper fill behavior or further electrical damage. It is best to diagnose and repair the fault before running another cycle.
How much does it cost to repair error code 33 on a Fisher & Paykel washer?
If the fix is simply reseating a loose connector, there is no parts cost involved. Replacing a water inlet valve typically costs between $40 and $120 for the part, depending on the specific model. If professional labor is needed, total repair costs including parts and service time generally range from $100 to $250. Control module replacement, if required, is typically the most expensive scenario.
Will resetting my Fisher & Paykel washer clear error code 33?
Resetting the washer may temporarily clear the error code display, but the fault will return if the underlying problem has not been fixed. The control module will re-detect the valve circuit fault as soon as the machine attempts to fill with water again. A proper repair of the valve connection, solenoid, or wiring is required for the code to stay cleared.

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