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Error code reference

Fisher & Paykel Washer Error Code 35

Phase 1 Motor Control Module Reset Error

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What the 35 error code actually means

Your Fisher & Paykel washer detected a communication problem between two of its internal control boards, causing the machine to stop as a safety precaution. This does not mean anything is wrong with the motor itself, but the electronics that control the motor received a confusing signal and shut down. A technician will need to inspect the wiring connections between the two control boards to find and fix the issue.

Diagnostic procedure

The full 35 procedure

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1
First diagnostic step
Check the 12 way harness connection between Display Module and Motor Control Module.
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Most common causes of 35

Ranked by how often they cause this code
  1. 1Loose or faulty 12-way harness connection
  2. 2Corroded or damaged harness pins
  3. 3Faulty Display Module
  4. 4Failing Motor Control Module

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Questions people ask about 35

What does 35 mean on a Fisher & Paykel washer?
Error code 35 on a Fisher & Paykel washer indicates a Phase 1 Motor Control Module Reset Error. This means the Display Module sent a false reset signal to the Motor Control Module, causing the washer to stop operation. The fault is most often related to the 12-way wiring harness that connects these two control modules. A technician will inspect the harness connection as the first diagnostic step.
Will resetting my Fisher & Paykel washer clear error code 35?
A power reset may temporarily clear error code 35, but the fault is likely to return if the underlying cause, such as a loose harness connector or a failing control module, is not addressed. Resetting the machine is useful for confirming whether the fault is intermittent, but it should not be treated as a permanent fix. A proper diagnosis of the 12-way harness and control modules is necessary to resolve the issue.
How much does it cost to repair error code 35 on a Fisher & Paykel washer?
Repair costs for error code 35 vary depending on the root cause. If the issue is a loose or damaged harness connector, the repair may involve only a service call fee, typically in the range of $75 to $150. If a Display Module or Motor Control Module needs replacement, total repair costs including parts and labor can range from $200 to $500 or more depending on parts availability and local labor rates.
How do I fix error code 35 on my Fisher & Paykel washer?
The first step in fixing error code 35 is to inspect the 12-way harness connection between the Display Module and the Motor Control Module. Check that the connector is fully seated, and look for any corroded, bent, or damaged pins. If the wiring checks out, a qualified technician may need to evaluate whether the Display Module or Motor Control Module requires replacement.
Is it safe to use my Fisher & Paykel washer when error code 35 appears?
It is not recommended to continue operating the washer while error code 35 is active. The fault indicates a communication breakdown between control modules, which can lead to unpredictable motor behavior. Continuing to run the machine without addressing the fault could potentially cause further damage to the Motor Control Module or Display Module.

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