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Error code reference

Fisher & Paykel Washer Error Code 4

Phase 1: Communications fault

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What the 4 error code actually means

Your Fisher & Paykel washer has detected a problem where two of its internal control boards have stopped communicating with each other. Try turning the machine off at the power outlet, waiting 5 seconds, and switching it back on. If the error comes back, a control board inside the machine will need to be replaced by a technician.

Diagnostic procedure

The full 4 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Turn off at the wall and on again after 5 seconds and try again. If still faulty, replace Motor Control Module.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 4

Ranked by how often they cause this code
  1. 1Transient electrical disturbance
  2. 2Motor Control Module internal failure
  3. 3Loose or damaged wiring harness
  4. 4Corroded or contaminated connector pins
  5. 5Display Module failure

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Questions people ask about 4

What does 4 mean on a Fisher & Paykel washer?
Error code 4 on a Fisher & Paykel washer is a Phase 1 communications fault. It means the Motor Control Module has had difficulty communicating with the Display Module. The machine stops operation and logs this code when the communication link between these two components breaks down. It can be caused by a transient electrical issue or an actual component failure.
Can I fix error code 4 on my Fisher & Paykel washer myself?
The initial reset step is straightforward and safe for any homeowner to attempt. If the error persists, the repair involves accessing and replacing the Motor Control Module, which requires disassembling panels and working with electrical components. Technicians with appliance repair experience can handle this, but those unfamiliar with internal appliance components should contact a qualified service technician.
How much does it cost to repair error code 4 on a Fisher & Paykel washer?
If a reset does not clear the fault, the repair will involve replacing the Motor Control Module. Parts and labor costs can vary depending on your region and service provider, but repair costs for control module replacements on front-load washers typically range from $150 to $400 or more depending on parts availability and labor rates. Getting a quote from a qualified Fisher & Paykel service technician will provide the most accurate estimate for your specific situation.
Will resetting my Fisher & Paykel washer clear error code 4?
A reset is the first recommended step and may clear the fault if it was caused by a temporary electrical disturbance. Turn the machine off at the wall outlet, wait at least 5 seconds, then turn it back on and restart the cycle. If the code returns after the reset, the fault is persistent and likely requires replacing the Motor Control Module.
Is it safe to use my Fisher & Paykel washer while it is showing error code 4?
Error code 4 will typically prevent the machine from completing its cycle, so continued use is not generally possible while the fault is active. You should not attempt to bypass or ignore the fault, as the communication failure means the motor system cannot be properly monitored or controlled. Resolve the fault before resuming normal use.

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