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Error code reference

Fisher & Paykel Washer Error Code 87

Phase 2-3

Phase 2-3: Display / Motor Controller communications error.

First step from the service manual

Refer to fault code 106 for action.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What 87 means on a Fisher & Paykel washer

Error code 87 on a Fisher & Paykel washer indicates a Phase 2-3 communications failure between the display board and the motor controller. These two control modules rely on a continuous data exchange to coordinate wash cycle commands, motor speed feedback, and operational status. When that communication link breaks down or becomes unreliable, the machine halts the cycle and logs this fault to prevent uncontrolled motor behavior or incorrect cycle execution.

The most common sources of this fault are wiring harness issues between the display board and the motor controller, including loose connectors, corroded terminals, or damaged wire insulation. Board-level failures on either the display module or the motor controller can also produce this code if one side of the communication link is unable to send or receive data properly. Fisher & Paykel directs technicians to consult fault code 106 for the specific diagnostic actions required to isolate and resolve this error, as code 106 contains the detailed testing steps for this communication pathway.

Source: manufacturer service documentation.

Common causes of 87

  1. 01

    Loose or disconnected wiring harness connector

    Wiring / connection

    The connector linking the display board to the motor controller may have worked loose due to vibration during wash cycles. Inspecting and reseating both ends of the harness is the first physical check to perform.

  2. 02

    Corroded or damaged harness terminals

    Part replacement

    Moisture exposure inside the cabinet can corrode the pins in the communication harness connectors, increasing resistance and breaking the data signal. Look for discoloration, pitting, or buildup on the terminal pins.

  3. 03

    Faulty motor controller board

    Part replacement

    If the motor controller has failed internally, it will be unable to maintain communication with the display board. This is typically confirmed after wiring has been ruled out as the cause.

  4. 04

    Faulty display board

    Part replacement

    The display module itself may have developed a fault that prevents it from sending or receiving signals over the communication link. A non-responsive or partially functional display panel can point to this cause.

  5. 05

    Damaged wiring between boards

    Part replacement

    Physical damage to the wire harness, such as pinching, cuts, or heat damage from nearby components, can interrupt the communication signal entirely. A visual inspection of the full harness routing is necessary.

See the test procedure for each cause

Frequently asked questions about 87

What does 87 mean on a Fisher & Paykel washer?
Error code 87 indicates a Phase 2-3 communications error between the display board and the motor controller. The two control modules have lost their data link, causing the machine to stop the cycle. Fisher & Paykel directs technicians to reference fault code 106 for the specific diagnostic steps to resolve this error.
Can I fix error code 87 on my Fisher & Paykel washer myself?
A basic first step is to power the washer off completely, wait a few minutes, and restart to see if the error clears. If the code returns, resolving it properly requires tracing and testing the wiring harness and control boards between the display and motor controller, which is best handled by a qualified technician familiar with Fisher & Paykel electronics.
Will resetting my Fisher & Paykel washer clear error code 87?
A power reset may temporarily clear the code if the fault was caused by a transient signal disruption. However, if there is an underlying wiring or board problem, the code will return once the machine attempts to run a cycle and the communication failure recurs. A reset alone is not a fix for a persistent fault.
Is it safe to use my Fisher & Paykel washer when error code 87 is displayed?
The washer halts operation when this code appears specifically to prevent unsafe or uncontrolled motor behavior. It is not advisable to attempt to force the machine through a cycle while this fault is active. The washer should remain out of service until the communication issue between the display and motor controller is diagnosed and resolved.
How much does it cost to repair error code 87 on a Fisher & Paykel washer?
Repair costs depend on the root cause. If the fix is a reseated connector or a replaced harness, costs are typically in the range of $75 to $200 including labor. If a control board replacement is required, costs can range from $200 to $500 or more depending on the specific board and local labor rates.

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