Fisher & Paykel Washer Error Code #9
Machine size setting does not match that stored in memory.
Machine size setting does not match that stored in memory.
First step from the service manual
Perform the Machine Size Setting procedure: press and hold WASH TEMP UP button, then press POWER button, then press SPIN SPEED UP button until Hold LED is on, then press POWER button to return to normal operation.
The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.
Get the full diagnostic procedure for #9.
- Step-by-step tests with expected resistance, voltage, and continuity values
- Wiring diagram references and connector pinouts from the OEM service manual
- Verified part numbers when replacement is required
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What #9 means on a Fisher & Paykel washer
Error code #9 on a Fisher & Paykel washer indicates a mismatch between the machine size setting currently active in the control system and the machine size value stored in non-volatile memory. Fisher & Paykel washers are designed to accommodate different drum or tub capacities, and the control board references a stored machine size parameter to calibrate water fill levels, cycle timing, and load sensing. When the live setting and the stored memory value disagree, the controller cannot operate with confidence and triggers this fault to prevent incorrect wash performance.
This type of error most commonly surfaces after a control board replacement, a power surge, or a memory corruption event that causes the stored configuration data to be lost or altered. It can also occur if a replacement control board was not properly programmed to match the specific machine variant before installation. In some cases, a prolonged power outage or voltage irregularity can corrupt the EEPROM or onboard memory where machine configuration data is held, causing the mismatch on the next startup cycle.
The resolution involves performing the Machine Size Setting procedure, which writes the correct size parameter back into the controller's memory. This is accomplished by pressing and holding the WASH TEMP UP button, then pressing the POWER button, then pressing the SPIN SPEED UP button until the Hold LED illuminates, and finally pressing the POWER button to return to normal operation. This sequence forces the control system to save the correct machine size value, resolving the conflict and clearing the fault code.
Source: manufacturer service documentation.
Common causes of #9
- 01
Control board replacement without reprogramming
Wiring / connectionWhen a new or refurbished control board is installed, it may not have the correct machine size stored in memory for that specific unit. The mismatch between the factory default on the replacement board and the actual machine triggers error #9.
- 02
Memory corruption from power surge or outage
Wiring / connectionA voltage spike or extended power outage can corrupt the onboard non-volatile memory where machine configuration data is stored, causing the saved size value to become invalid or unreadable.
- 03
Accidental reset of control board settings
Wiring / connectionCertain button combinations or diagnostic mode entries can inadvertently clear stored configuration parameters, resulting in a blank or default machine size value that no longer matches the washer's actual configuration.
- 04
Failing or degraded control board
Part replacementIf the control board's onboard memory is deteriorating due to age or component wear, it may repeatedly lose stored settings even after the Machine Size Setting procedure is performed. If error #9 returns after reprogramming, the board itself may need replacement.
Frequently asked questions about #9
What does #9 mean on a Fisher & Paykel washer?
How do I fix error #9 on a Fisher & Paykel washer?
Is it safe to use my Fisher & Paykel washer when error #9 is showing?
Will resetting my Fisher & Paykel washer clear error #9?
How much does it cost to fix error #9 on a Fisher & Paykel washer?
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