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Error code reference

Fisher & Paykel Washer Error Code #9

Machine size setting does not match that stored in memory.

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What the #9 error code actually means

Your Fisher & Paykel washer has detected that its settings don't match what it has saved in its memory, which can happen after a power surge or a control board replacement. The machine won't run correctly until this mismatch is fixed. Fortunately, this can usually be resolved by running a short button sequence that reprograms the memory with the correct settings.

Diagnostic procedure

The full #9 procedure

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1
First diagnostic step
Perform the Machine Size Setting procedure: press and hold WASH TEMP UP button, then press POWER button, then press SPIN SPEED UP button until Hold LED is on, then press POWER button to return to normal operation.
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Most common causes of #9

Ranked by how often they cause this code
  1. 1Control board replacement without reprogramming
  2. 2Memory corruption from power surge or outage
  3. 3Accidental reset of control board settings
  4. 4Failing or degraded control board

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Questions people ask about #9

What does #9 mean on a Fisher & Paykel washer?
Error #9 means the washer's current machine size setting does not match the value stored in its control memory. This mismatch prevents the machine from operating correctly, as the controller uses the machine size parameter to regulate water fill and cycle behavior. The error is typically resolved by performing the Machine Size Setting procedure using a specific button sequence. No parts are usually required unless the control board itself is faulty.
Is it safe to use my Fisher & Paykel washer when error #9 is showing?
It is not recommended to run the washer while error #9 is active. Because the machine size setting is used to calibrate water levels and cycle timing, operating with a mismatched configuration could result in incorrect fill amounts or improper cycle behavior. The fix is straightforward and should be completed before resuming normal use.
How much does it cost to fix error #9 on a Fisher & Paykel washer?
In most cases, error #9 can be resolved at no parts cost by performing the Machine Size Setting button sequence yourself. If a service technician is needed to perform the procedure, you could expect a diagnostic or service call fee in the range of $75 to $150 depending on your location. If the control board has failed and needs replacement, parts and labor could range from $200 to $450 or more depending on the specific model and part availability.
How do I fix error #9 on a Fisher & Paykel washer?
To fix error #9, perform the Machine Size Setting procedure: press and hold the WASH TEMP UP button, then press the POWER button, then press the SPIN SPEED UP button until the Hold LED turns on, and finally press the POWER button to return to normal operation. This reprograms the correct machine size into the controller's memory and should clear the fault. If the error returns after completing this procedure, the control board may need further inspection or replacement.
Will resetting my Fisher & Paykel washer clear error #9?
A standard power reset alone will not clear error #9, because the underlying cause is a mismatch between the active setting and the stored memory value. Simply cutting power and restoring it does not rewrite the memory. You need to perform the specific Machine Size Setting procedure using the WASH TEMP UP, POWER, and SPIN SPEED UP buttons as described to properly resolve the fault.

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