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Error code reference

Fisher & Paykel Washer Error Code Door open

Door is detected as not closed for longer than 20 seconds after the program has been started.

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What the Door open error code actually means

Your washer detected that the door was not properly closed when you started a cycle, and it waited 20 seconds before stopping and showing this error. This is a safety feature that prevents the machine from running with an open or unlatched door. Try pushing the door firmly until you hear it click shut, then restart the cycle.

Diagnostic procedure

The full Door open procedure

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1
First diagnostic step
Push the door to ensure it is properly closed.
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Most common causes of Door open

Ranked by how often they cause this code
  1. 1Door not fully latched
  2. 2Worn or faulty door latch assembly
  3. 3Failed door interlock switch
  4. 4Door misalignment or hinge damage
  5. 5Wiring or connector fault in the door circuit

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Questions people ask about Door open

What does Door open mean on a Fisher & Paykel washer?
This error means the washer detected that the door was not properly closed and latched within 20 seconds of a program being started. The machine stopped the cycle as a safety precaution. The control board relies on a door interlock switch to confirm the door is secure before allowing the machine to run. Resolving the issue requires confirming the door is fully closed or identifying a fault in the latch or switch system.
Is it safe to use my Fisher & Paykel washer when it shows a Door open error?
No, the machine will not run while this error is active, which is intentional. Operating a washer with an unsecured door could result in water leaking from the machine or, in the case of a front-loader, the door opening during the cycle. Do not attempt to bypass or override the door interlock system.
How much does it cost to repair a Fisher & Paykel washer showing a Door open error?
If the fix is simply ensuring the door is properly closed, there is no parts cost. Replacing a door latch assembly typically costs between $25 and $80 for parts, while a door interlock switch generally runs between $15 and $60. Adding a technician's labor, total repair costs can range from $80 to $200 or more depending on the specific fault and your location.
How do I fix the Door open error on my Fisher & Paykel washer?
Start by pushing the door firmly until you hear a click, then restart the cycle. If the error returns, inspect the door latch for visible damage or wear and check whether the door aligns properly with the latch striker. If the latch and alignment look fine, the door interlock switch may need to be tested for continuity and potentially replaced. A technician can diagnose whether the fault lies in the switch, wiring, or latch assembly.
Will resetting my Fisher & Paykel washer clear the Door open error?
A reset may clear the error display temporarily, but the error will return at the start of the next cycle if the underlying problem has not been fixed. The machine checks the door status every time a program is initiated, so the root cause, whether a latch issue, switch failure, or wiring fault, must be addressed for the error to stay resolved.

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