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Error code reference

Fisher & Paykel Washer Error Code F2

The motor is not rotating; possible causes include foreign matter jamming the motor, motor drive electronics…

The motor is not rotating; possible causes include foreign matter jamming the motor, motor drive electronics or power supply failure, faulty or missing rotor, or faulty or missing hall sensor.

First step from the service manual

Check if the rotor is jammed, such as by an object falling through the basket interfering with the spray arm.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What F2 means on a Fisher & Paykel washer

The F2 error code on a Fisher & Paykel washer indicates that the motor is not rotating during a cycle. Fisher & Paykel washers use a direct-drive motor system with a rotor that spins in response to signals from the motor drive electronics. The machine monitors rotor movement using a hall sensor, which detects the position and rotation of the rotor. When the control system receives no movement signal during a cycle, it triggers F2 and halts operation to prevent damage.

The most immediate cause to investigate is a physical obstruction. Small objects such as coins, buttons, or debris can fall through the wash basket and become lodged between the rotor and surrounding components, including the spray arm area. This type of jam is mechanical and will prevent rotation regardless of whether the motor and electronics are functioning correctly. Checking for and clearing any foreign matter is the recommended first diagnostic step before investigating electrical components.

If no obstruction is found, the fault may lie with the motor drive electronics or the power supply feeding them, which could prevent the motor from receiving the signal or voltage needed to spin. A faulty or physically missing rotor would also trigger this code, as would a faulty or missing hall sensor. The hall sensor is responsible for reporting rotor position back to the control board, so if it is damaged, disconnected, or absent, the system will interpret this as a non-rotating motor and register F2 even if the motor itself is intact.

Source: manufacturer service documentation.

Common causes of F2

  1. 01

    Foreign object jamming the rotor

    Wiring / connection

    Small items like coins, buttons, or debris can fall through the wash basket and lodge between the rotor and the spray arm or housing. Manually rotating the drum by hand will often reveal resistance if a jam is present.

  2. 02

    Faulty or disconnected hall sensor

    Part replacement

    The hall sensor monitors rotor position and reports rotation back to the control board. If the sensor is damaged, has a broken wire, or is missing, the machine will register F2 even if the motor is physically capable of turning.

  3. 03

    Motor drive electronics failure

    Part replacement

    The motor drive board or its associated power supply components may have failed, preventing the correct voltage or control signals from reaching the motor. This type of failure typically requires board-level diagnosis or replacement.

  4. 04

    Faulty or missing rotor

    Part replacement

    If the rotor is physically damaged, incorrectly installed, or absent, the motor cannot generate the magnetic field needed for rotation. Inspect the rotor for cracks, missing magnets, or improper seating.

See the test procedure for each cause

Frequently asked questions about F2

What does F2 mean on a Fisher & Paykel washer?
The F2 code means the washer's control system has detected that the motor is not rotating. This can be caused by a physical obstruction jamming the rotor, a faulty or missing hall sensor, motor drive electronics failure, or a damaged or missing rotor. The machine stops the cycle automatically to prevent further damage.
How do I fix an F2 error on my Fisher & Paykel washer?
Start by checking whether a foreign object has fallen through the basket and is blocking the rotor or spray arm area. Remove any obstruction you find and try restarting the cycle. If no jam is present, the issue likely involves the hall sensor, rotor, or motor drive electronics, which may require component testing or replacement.
Will resetting my Fisher & Paykel washer clear the F2 error?
Resetting the machine may clear the error code temporarily, but the F2 will return if the underlying problem is not resolved. If a rotor jam caused the fault, clearing the obstruction before resetting should allow the machine to run normally. For electrical or component faults, a reset alone will not fix the issue.
Is it safe to continue using my washer when F2 is displayed?
No, you should not attempt to force the machine to run while F2 is active. The washer has halted the cycle because the motor is not rotating as expected, and continuing to operate it could cause further damage to the motor, drive electronics, or other internal components. Diagnose and resolve the fault before running another cycle.
How much does it cost to repair an F2 error on a Fisher & Paykel washer?
Repair costs vary depending on the cause. Clearing a foreign object jam yourself costs nothing beyond your time. Replacing a hall sensor typically runs in the range of $50 to $150 for parts and labor. Motor drive board replacement can cost considerably more, generally in the range of $150 to $400 or higher depending on parts availability and technician rates.

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