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Error code reference

Gaggenau Oven Error Code E123

Core temperature sensor too low (<-10°C / 50°F, resistance ≈ 200 kohm)-sensor break cooking compartment 1 (up to software 1.20 not displayed).

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What the E123 error code actually means

Your Gaggenau oven is detecting a problem with the internal temperature probe used to monitor cooking compartment 1. The probe is either broken, disconnected, or sending a reading that is far outside the normal range. The oven cannot accurately track temperatures until this sensor is repaired or replaced.

Diagnostic procedure

The full E123 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check temperature sensor with service test programme. Check resistance value (25°C/77°F ≈ 50 kohm, 70°C/158°F ≈ 8.77 kohm). Replace KTF temperature sensor.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E123

Ranked by how often they cause this code
  1. 1Failed KTF temperature sensor
  2. 2Disconnected or loose sensor connector
  3. 3Damaged sensor wiring
  4. 4Corroded connector terminals

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Questions people ask about E123

What does E123 mean on a Gaggenau oven?
E123 means the core temperature sensor (KTF) for cooking compartment 1 is reading below -10°C (50°F), which corresponds to a resistance of approximately 200 kohm. This value indicates a sensor break condition, meaning the sensor circuit is open due to a failed sensor, broken wire, or loose connection. On ovens running software version 1.20 or earlier, this code will not appear on the display even though the fault is present.
Is it safe to use my Gaggenau oven while E123 is active?
Operating the oven with a broken core temperature sensor means the appliance cannot accurately monitor compartment temperatures, which could lead to undercooked food or uncontrolled heating cycles. It is best to avoid using the oven for cooking until the sensor fault has been diagnosed and repaired. If the oven is not entering a cook cycle at all due to the error, do not attempt to bypass the fault.
How much does it cost to repair a Gaggenau oven showing E123?
If the KTF temperature sensor itself needs replacement, parts and labor costs can range from around $150 to $400 or more depending on your region and service provider. If the issue turns out to be a loose connector or damaged wire rather than a failed sensor, repair costs may be lower since no replacement part is needed. Gaggenau is a premium appliance brand, so professional diagnostic fees alone can range from $80 to $150 before any parts are ordered.
Can I fix E123 myself or do I need a technician?
A knowledgeable DIYer can perform basic checks such as inspecting connectors and measuring sensor resistance with a multimeter. The expected resistance values are approximately 50 kohm at 25°C (77°F) and 8.77 kohm at 70°C (158°F), making it straightforward to verify whether the sensor is faulty. However, accessing the sensor wiring and running the service test programme may require disassembly and technical familiarity with the appliance, so professional service is recommended if you are not comfortable with those steps.
Will resetting the oven clear the E123 error code?
A power reset may temporarily clear the displayed error, but E123 will return as soon as the control board reads the sensor resistance again and detects the out-of-range value. The underlying cause, whether a broken sensor, open wire, or loose connector, must be physically corrected to permanently resolve the fault.

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