Error code reference
GE Oven Error Code SUPPLY OPEN NEUTRAL
Power monitor detects L1-N voltage below 90VAC during power-up, indicating an open neutral connection.
Power monitor detects L1-N voltage below 90VAC during power-up, indicating an open neutral connection.
First step from the service manual
1
Check neutral wiring connection from house to oven.
The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.
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SUPPLY OPEN NEUTRAL on my GE Oven
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Power monitor detects L1-N voltage below 90VAC
From Service Manual 682924, p.16:
1.Check neutral wiring connection from house to oven.
2.Measure line voltage at the power cord terminal block. Expected: 120 VAC (L1 to neutral) or 208 to 240 VAC between L1 and L2 under load.
3.Inspect the cord strain relief and terminal block screws for signs of arcing or heat discoloration. Loose connections here mimic an intermittent power failure to the control board.
Part WX09X70911
Power cord
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- C1Communication Fail with Upper Relay Board.
- C2Communication fail with upper temperature encoder.
- C3Communication fail with upper mode encoder.
- C4Communication Fail with Lower Relay Board.
- C5Communication fail with lower temperature encoder.
- C6Communication fail with lower mode encoder.
View all 134 GE oven codes
- CXCommunication error (general).
- doorOven door switch is in the C to NC position or lock motor…
- EEEEError displayed when an invalid time entry is made (e.g…
- ENTERING SALES MODEDuring power-up, L1-L2 is between 90VAC and 150VAC and L1-N…
- ERRA temperature was set outside the allowable range of…
- ERRORError displayed when temperature is set below 80°F or above…
- FFunction error code indicated by 'F' followed by a number…
- F– and a number or letterFunction error code indicating a control or component…
- F0Oven exceeded 590°F with door in unlocked position or…
- F0-E0Default F code
- F1Oven cavity thermistor open
- F1-E0Electronic control malfunction (E0).
- F1-E1Electronic control malfunction (E1).
- F1-E2Electronic control malfunction (E2).
- F1-E3Electronic control malfunction (E3).
- F1-E4Electronic control malfunction (E4).
- F1-E5Electronic control malfunction (E5).
- F10Upper/Single door latch switch circuit fault.
- F100Upper Machine Control processor failure.
- F101Lower Machine Control processor failure.
- F102User Interface data failure (CRC)
- F11Upper/Single door latch switch circuit fault.
- F12Lower oven door latch switch circuit fault.
- F13Lower oven door latch switch circuit fault.
- F14Machine Control upper/single door latch circuit fault.
- F15Machine Control upper/single door latch circuit fault.
- F16Machine Control lower door latch circuit fault.
- F17Machine Control lower door latch circuit fault.
- F2Double Line Break Relay is ON in a non-cooking/clean mode…
- F2-E0Keypad keytail not connected.
- F2-E1Key held down too long, or key is shorted.
- F20Upper oven sensor circuit fault
- F21Oven temperature climbed above the Error Unlock Temperature…
- F22Lower oven temperature climbed above Error Unlock…
- F23Lower oven temperature climbed above Error Lock Temperature…
- F3Open sensor or open sensor circuit; sensor lead shorted to…
- F3-E0Temperature sensor (lower) opened.
- F3-E1Temperature sensor (lower) shorted.
- F3-E2Temperature sensor (microwave) opened.
- F3-E3Temperature sensor (microwave) shorted.
- F30Upper oven sensor circuit fault related to oven sensor…
- F31Upper oven sensor circuit fault related to oven sensor…
- F32Lower oven sensor circuit fault related to oven sensor…
- F33Lower oven sensor circuit fault related to oven sensor…
- F34Upper oven calibration CRC failure or difference between…
- F35Lower oven calibration CRC failure or difference between…
- F36Machine Control upper cooling fan running too fast.
- F37Machine Control lower cooling fan running too fast.
- F4Open or shorted oven temperature sensor or sensor circuit…
- F4-E0Meat probe shorted.
- F40Upper oven meat probe circuit shorted (Machine Control…
- F41Lower oven meat probe circuit shorted (Machine Control…
- F5Control sensor circuit supervisor error
- F5-E0Lower cavity over temperature while cleaning.
- F5-E1Lower cavity over temperature during cooking.
- F6High cavity temperature detected during microwave oven…
- F6-E0Microwave cavity over temperature during cooking.
- F6-E1Self-clean latch will not lock.
- F6-E2Self-clean latch will not unlock.
- F60Loss of communications to upper machine control (Machine…
- F61Communication loss to the upper temp encoder.
- F62Communication loss to the Upper Mode Encoder.
- F63Loss of communications to lower machine control (Machine…
- F64Communication loss to the lower temp encoder.
- F65Communication loss to the Lower Mode Encoder.
- F66Loss of communications to user interface (Machine Control…
- F7Double Line Break Relay is ON in a non-cooking/clean mode…
- F70ERC detecting a continuous keypanel press (T012 tactile) or…
- F71ERC detects continuous keypanel press (T012 tactile) or…
- F72Glass touch input fault (T012 glass touch units).
- F73Glass touch input fault (T012 glass touch units).
- F74Glass touch input fault (T012 glass touch units).
- F75Glass touch input fault (T012 glass touch units).
- F76Machine Control upper oven sensor fault
- F77Glass touch input fault (T012 glass touch units).
- F78Glass touch input fault (T012 glass touch units).
- F79Machine Control lower oven sensor fault
- F7AMachine control glass touch detects a stuck key other than…
- F7BMachine control glass touch detects a stuck START key.
- F7CUpper CLEAR key stuck condition (Machine Control glass…
- F7dLower CLEAR key stuck condition (Machine Control glass…
- F7EGlass touch communication failure (Machine Control).
- F7FGlass Touch CRC failure or any error that GT reports in…
- F8Glass touch failure
- F8-E0Oven over temperature while door open and latch lock.
- F8-E1Oven over temperature while door open and latch unlock.
- F8-E4Oven over temperature while door closed and latch unlock.
- F80Internal electronic problem in the upper machine control or…
- F81Internal electronic problem in the lower machine control or…
- F82User interface parametric data CRC failure or RAM check…
- F9Clean FAD (Fan Apparency Device) thermal cutoff has opened…
- F90Upper oven door becomes locked while expected to be…
- F91Oven door becomes unlocked while it is expected to be…
- F92Upper oven Unlock Home and Lock Home are true…
- F93Lower oven door becomes locked while expected to be…
- F94Lower oven door becomes unlocked while expected to be…
- F95Lower oven unlock home and lock home are true…
- F96The speed of the cooling fan is below the minimum fan speed…
- F97Lower cooling fan speed is below the minimum fan speed…
- F98The speed of the cooling fan is below the minimum fan speed…
- F99Lower cooling fan speed is above the maximum fan speed…
- FAKey panel fault
- FbBoard sees a stuck START key.
- FCLook for welded relay contacts (heating elements on in off…
- FdProcessor/electronic problem internal to the T7 control…
- FEGlass touch COMMUNICATION failure.
- FFGlass touch Cyclic Redundancy Check (CRC) failure
- HOTOven temperature is above 150°F, preventing proofing mode…
- Humidity Sensor OPENAny defect of the humidity sensor will display OPEN…
- LOCControl lockout is active; touch pads are locked and cannot…
- LOC ONControl lockout is active; all touch pads are disabled and…
- LOCKLock switch circuit open (flashing on display).
- LOCK DOORSelf-clean cycle has been selected but the oven door is not…
- LOW POWERAfter power-up, L1-L2 voltage is below 150VAC indicating…
- Lower Thermal Sensor OPENThe lower thermal sensor circuit is open, indicating a…
- Lower Thermal Sensor SHORTEDThe lower thermal sensor circuit is shorted, indicating a…
- PFPower Failure indicator appears on display when electrical…
- PROBDisplayed when temperature probe is accidentally left…
- PROBEProbe not inserted properly into oven receptacle or food…
- RESETAppears in the upper display after power is first connected…
- SENSE 120V ENTERING SALES MODEDuring power-up, L1-L2 is between 90VAC and 150VAC and L1-N…
- SENSOR ERRORFood amount or type placed in the oven does not match the…
- SERVICE MAY BE NEEDEDDisplayed scrolling with sensor failure messages to alert…
- SUPPLY MISWIREDPower monitor error indicating supply is miswired
- Upper Thermal Sensor OPENThe upper thermal sensor circuit is open, indicating a…
- Upper Thermal Sensor SHORTEDThe upper thermal sensor circuit is shorted, indicating a…
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