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Error code reference

GE Refrigerator Error Code 0

Fail result displayed during thermistor/sensor system test indicating the thermistor has failed.

Fail result displayed during thermistor/sensor system test indicating the thermistor has failed.

First step from the service manual

Check thermistor resistance at main control board connector using thermistor values chart.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What 0 means on a GE refrigerator

Error code 0 on a GE refrigerator appears as a fail result during the built-in thermistor/sensor system self-test. The main control board runs this diagnostic to verify that each thermistor in the system is returning resistance values within expected parameters. When the board receives a reading outside the acceptable range, or no signal at all, it logs code 0 to indicate the tested thermistor has failed. Technicians should begin by pulling resistance readings at the main control board connector and cross-referencing those values against the thermistor chart for the specific model.

For homeowners, a thermistor is a small temperature sensor that the refrigerator's control board uses to monitor conditions inside the fresh food and freezer compartments. When one of these sensors fails, the control board loses accurate temperature data and may not be able to regulate cooling properly. The refrigerator triggered this code because the sensor self-test it ran came back with a failure, meaning the thermistor itself is likely defective, has a damaged wire connection, or has developed an open or short circuit. Food safety can become a concern if the cooling system is not maintaining proper temperatures as a result.

Source: manufacturer service documentation.

Common causes of 0

  1. 01

    Failed thermistor (open or short circuit)

    Part replacement

    The thermistor itself has internally failed, producing resistance readings that fall completely outside the expected range or returning no signal at all. This is the most direct cause indicated by a fail result in the sensor system test.

  2. 02

    Damaged or broken wiring harness to thermistor

    Part replacement

    A cut, pinched, or corroded wire between the thermistor and the main control board connector can cause an open circuit or erratic resistance readings, triggering the same fail result as a defective sensor.

  3. 03

    Loose or corroded connector at main control board

    Wiring / connection

    A poor connection at the point where the thermistor harness plugs into the main control board can intermittently or permanently break the circuit, causing the self-test to register a failure even if the thermistor itself is functional.

  4. 04

    Failed main control board

    Part replacement

    If the thermistor and all wiring connections test within normal resistance values but the code persists, the main control board may be misreading the sensor signal due to an internal fault on the board itself.

See the test procedure for each cause

Frequently asked questions about 0

What does error code 0 mean on a GE refrigerator?
Error code 0 is a fail result from the refrigerator's thermistor/sensor system self-test. It means the main control board detected that a thermistor, a temperature sensor, is returning resistance values outside the acceptable range or is not responding at all. The control board uses these sensors to regulate cooling, so a failed thermistor can affect temperature control throughout the refrigerator.
How do I fix error code 0 on my GE refrigerator?
Start by checking the resistance of the thermistor at the main control board connector using a multimeter and the thermistor values chart for your specific model. If the resistance reading is out of range or reads open (infinite resistance) or shorted (near zero ohms), the thermistor needs to be replaced. Also inspect the wiring harness and connector for damage or corrosion before ordering parts. If the thermistor resistance checks out correctly, the main control board may be the source of the fault.
Is it safe to keep using my GE refrigerator when error code 0 is showing?
Using the refrigerator with error code 0 active carries a food safety risk. Because the thermistor provides temperature data to the control board, a failed sensor can prevent the refrigerator from accurately maintaining safe temperatures in the fresh food or freezer compartment. Check the actual internal temperatures with a separate thermometer. If temperatures are not holding at 37 degrees Fahrenheit or below in the fresh food section and 0 degrees Fahrenheit or below in the freezer, move perishables and arrange for repair promptly.
How much does it cost to fix error code 0 on a GE refrigerator?
A replacement thermistor for a GE refrigerator typically costs between $10 and $40 for the part, making it one of the less expensive repairs if the sensor is the only failed component. If the wiring harness is damaged, a harness repair or replacement adds some cost and labor time. A main control board, the least likely cause, ranges from $100 to $300 or more depending on the model. A technician's labor for a thermistor replacement usually runs one to two hours at standard appliance repair rates.
Can I test the thermistor myself to diagnose error code 0?
Yes, this is a repair most mechanically inclined homeowners can attempt. Disconnect power to the refrigerator, locate the thermistor harness connector at the main control board, and use a multimeter set to measure resistance (ohms). Compare the reading to the thermistor resistance chart in your model's service manual, which lists expected ohm values at specific temperatures. A reading that is open, shorted, or far outside the charted range confirms the thermistor has failed and needs to be replaced.

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